Quality Engineer – II

Arrow Components

Quality Engineer II managing customer quality leadership and cross-functional partnerships for Arrow Electronics. Driving quality performance through engagement, action, auditing, and continuous improvement initiatives.

Posted 6/26/2026full-timeRemote • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $87,400 - $100,045 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

root cause analysiscorrective actionSCAR8DCAPAquality KPIsCost of Quality metricsFMEAcontrol plansvalue stream mapping

Soft Skills

customer relationship managementcustomer satisfaction improvementanalytical skillsinterpersonal skillswritten communicationverbal communicationflexibilityleadershiporganizational skillscross-functional collaboration

Certifications & Qualifications

ISO 9001AS9100AS9120ANSI/ESD S20.20LeanSix SigmaCPI

Industry Keywords

AerospaceDefensequality standardsFirst Article Inspectionauditingcontinuous improvementcustomer quality councilsregulatory complianceprocess improvementsquality-focused collaboration

About the role

Key responsibilities & impact

Serve as the primary customer-quality interface with full ownership and accountability
Develop strategies to facilitate quality-focused collaboration between Sales, Customers, Operations, and Suppliers
Lead root cause analysis and corrective action activities (SCAR, 8D, CAPA) to address nonconformances and systemic issues
Track, trend, and analyze customer scorecards, quality KPIs, and Cost of Quality metrics
Ensure customer quality requirements are clearly understood, flowed down, implemented, and sustained
Participate in and lead customer, supplier, and internal audits; evaluate corrective actions and process improvements
Drive continuous improvement initiatives aligned with quality metrics, certifications, and business objectives
Organize and lead customer quality councils, business reviews, and related engagements
Support compliance with industry standards, customer requirements, and applicable regulatory requirements

Requirements

What you’ll need

Typically requires a 4-year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.
Proven experience, building strong customer relationships and improving customer satisfaction
Aerospace and Defense industry experience preferred
Strong understanding of customer quality requirement flow-down and implementation
Experience managing corrective actions using structured methodologies (SCAR, 8D, CAPA)
Solid understanding of quality standards such as ISO 9001, AS9100, AS9120, ANSI/ESD S20.20
Experience with AS9102 First Article Inspection processes preferred
Demonstrated auditing experience (customer, supplier, and internal audits)
Lean, Six Sigma, and CPI experience strongly preferred
Proficiency with quality tools and methodologies (FMEA, control plans, value stream mapping, Kaizen, root cause analysis)
Strong written, verbal, analytical, and interpersonal skills
Ability to operate effectively in a fast-paced, cross-functional environment
Flexibility to adjust priorities based on business needs
Willingness to travel for audits and customer engagements

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!