Customer Support Specialist – Partnership Sales Coordinator

Arrow Components

Customer Support Specialist at Arrow Electronics managing partner renewals and account health. Supporting marketing and enablement efforts with focus on long-term success of global partnerships.

Posted 6/19/2026full-timeDenver • Arizona, California, Colorado, Massachusetts, New York • 🇺🇸 United StatesMid-LevelSenior💰 $32 - $39 per hourWebsite

About the role

Key responsibilities & impact

Own renewal readiness support for assigned partners, ensuring renewals are proactive, informed, and well-executed.
Track and manage contract terms and renewal dates.
Prepare renewal summaries and renewal support materials, including account health snapshots and value realization.
Identify and flag renewal risks early and coordinate mitigation actions with Partner Managers.
Act as an ongoing point of coordination between partners and internal teams to ensure partner needs are addressed in a timely manner.
Develop and maintain partner-ready marketing and enablement content to support co-selling and renewal value.
Execute or support partner-specific email marketing campaigns, including renewal-adjacent messaging.
Track and report on partner and renewal-related metrics, including renewal dates and outcomes.

Requirements

What you’ll need

Strong Microsoft office skills, specifically Excel (VLOOKUPs and pivot tables) and PowerPoint
Ability to multitask in a fast-paced environment
Understanding business strategy, especially sales and marketing
Ability to work efficiently with internal and external stakeholders
Quick learner who is adaptable to change and able to pivot when necessary
At least 3 years of experience in a professional setting and strong communication skills

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

contract managementrenewal readinessemail marketingdata trackingmetrics reportingVLOOKUPpivot tables

Soft Skills

multitaskingcommunicationadaptabilitystakeholder managementcoordination