Inside Sales Representative II

Arrow Components

. Managing the overall account relationship by providing strategic service and support to the assigned customer base.

Posted 5/16/2026full-timeDenver • Alabama, Arizona, California, Colorado, New York • 🇺🇸 United StatesMid-LevelSenior💰 $23,500 - $28,800 per yearWebsite

About the role

Key responsibilities & impact

Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling.
Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs.
Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases.

Requirements

What you’ll need

4-5 years’ experience in electronics distribution; experience in passive electronic component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors)
Systems savvy, ability to adapt quickly. Proficiency in MS Office Suite, advanced Excel skills (VLookup, Macros, etc.) a plus
Ability to build influential relationships
The ability to work collaboratively with internal and external resources to generate results
Strong communication, negotiating, and organization skills
Strong customer service and sales skills.

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales strategysolution sellingcustomer servicetroubleshootingsales supportnegotiatingadvanced ExcelVLookupmacros

Soft Skills

relationship buildingcollaborationcommunicationorganization