Supply Chain Services Manager

Arrow Components

Supply Chain Services Manager leading differentiated supply chain solutions at Arrow. Managing complex customer engagements and collaborating with sales teams for enhanced service offerings.

Posted 5/12/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $181,100 - $250,965 per yearWebsite

About the role

Key responsibilities & impact

Build a detailed knowledge of Arrow’s supply chain solutions portfolio and relevant case studies.
Use consultative questioning techniques to isolate the customer pain points.
Create compelling bespoke solutions to meet the customer need.
Develop a deep understanding and comfort in the use of quantitative and qualitative approaches to support the benefits statement.
Demonstrate success by increasing Arrow’s share of the customer’s wallet.
Collaborate with the sales teams, using tools such as whitespace analysis to spotlight high potential customers.
Build strategies to connect with the customer influencers and decision-makers with the objective of achieving 50%+ share of their component spend.
Develop an understanding of Arrow’s financial objectives (EBIT and RoWC) ensuring that any solution design meets the thresholds within an acceptable period.
Become the subject matter expert and owner of the sales funnel for Arrow’s fee-for-service portfolio, including but not limited to: In-house semiconductor programming services, Long-term inventory solutions, including nitrogen storage and component leasing, Third party value-added services, Strategic Buffer Stocks & Inventory programs, Enterprise Solutions.

Requirements

What you’ll need

Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.
Knowledge of electronic component industry with relevant supply chain and manufacturing practices
Experience of solution selling and influencing at executive level
Problem solving and creation of winning strategies
Project management and working collaboratively within a team
Is recognized as an expert in own area within the organization
Requires specialized depth and/or breadth of expertise
Interprets internal or external business issues and recommends solutions/best practices
Solves complex problems; takes a broad perspective to identify solutions
Works independently, with guidance in only the most complex situations
Progression to this level is typically restricted on the basis of business requirement
Identifies applications of functional knowledge and existing methodologies to complex problems
Serves as an expert within own function
Leads functional teams or projects and serves as a best practice/quality resource

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution sellingproject managementquantitative analysisqualitative analysisstrategic planninginventory managementsupply chain solutionssemiconductor programmingvalue-added servicesfinancial analysis

Soft Skills

consultative questioningproblem solvingcollaborationinfluencingstrategic thinkingcommunicationleadershipindependent workteamworkexpertise