Arrow Components

Director, Services Sales – North America

Arrow Components

full-time

Posted on:

Location Type: Remote

Location: ColoradoNew HampshireUnited States

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Salary

💰 $191,300 - $270,270 per year

Job Level

Tech Stack

About the role

  • Own and deliver quarterly and annual services revenue and gross profit targets.
  • Increase attach rates of services to hardware, software, cloud, and AI transactions.
  • Expand services penetration across National, Strategic, Regional, and Mid-Market accounts.
  • Drive predictable services pipeline creation and conversion.
  • Partner with field sales leaders to embed services into all major GTM motions.
  • Develop joint services growth plans with key supplier partners.
  • Position Arrow services as a competitive differentiator within the channel.
  • Ensure services are integrated into Hybrid Cloud, AI, and Security solution plays.
  • Equip AEs and sales leaders with repeatable services sales plays.
  • Coach sellers on discovery, positioning, and closing of services-led engagements.
  • Align closely with Professional Services, Managed Services, Capital Solutions, and ArrowSphere leadership.
  • Establish clear services KPIs by segment and region.
  • Maintain weekly visibility into services pipeline health, attach rate, and win/loss analysis.

Requirements

  • 10+ years of IT services sales experience required (Professional Services, Managed Services, or solution-led services business).
  • Demonstrated success selling services through a channel or distribution model required.
  • Proven track record of delivering quota and margin targets.
  • Experience driving services attachment to technology transactions.
  • Strong executive presence and field credibility.
  • Experience leading in fast-moving, evolving environments.
Benefits
  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT services salesservices revenue targetsgross profit targetsservices pipeline creationservices sales playsquota deliverymargin targetsservices attachmentsolution-led services
Soft Skills
executive presencefield credibilitycoachingcollaborationleadershipcommunication