Business Development Manager – NE, Yorks

Arriva Group

Business Development Manager growing B2B passenger transport revenue for Arriva across North East England. Managing partnerships, sales pipelines and commercially viable contracts to increase patronage.

Posted 8/4/2026full-timeSunderland • 🇬🇧 United KingdomMid-LevelSenior💰 £40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing regional sales plans to achieve revenue and growth targets, while building and maintaining strategic partnerships and key account relationships. Proficient in sales pipeline management, forecasting, and performance reporting to drive commercial success.

Highest-signal resume keywords

Revenue GrowthSales Pipeline ManagementContract NegotiationStakeholder Relationship BuildingCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingPerformance ReportingBusiness DevelopmentAccount ManagementMarket Opportunity Analysis

Soft Skills

Excellent CommunicationInfluencing SkillsPresentation SkillsOrganizational SkillsSelf-Motivation

Industry Keywords

TransportTravelRetailHospitalityCommercial Environment

About the role

Key responsibilities & impact

Develop and deliver a regional sales plan supporting revenue, profit and patronage growth targets
Identify, secure and negotiate commercially viable business opportunities with local and national organisations
Develop new revenue streams and respond to market opportunities and changes
Deliver agreed revenue and growth targets in line with budget expectations
Build and maintain relationships with existing key accounts to ensure retention and growth
Monitor account performance and maximise customer value and revenue opportunities
Develop partnerships with employers, local attractions and other organisations
Provide expert guidance on Arriva ticketing products and fulfilment schemes
Manage and maintain a robust sales pipeline
Provide accurate forecasting and reporting against KPIs and budget targets
Maintain comprehensive and accurate customer records
Work with Commercial and Marketing teams on sales materials, campaigns and customer propositions
Collaborate with Administration and Operational teams to deliver excellent customer experience
Promote collaborative working across the wider UK Bus team
Improve sales processes, customer engagement and commercial performance

Requirements

What you’ll need

Proven track record of generating new business and achieving revenue growth
Experience managing sales pipelines, forecasting and performance reporting
Strong commercial awareness and contract negotiation skills
Ability to build relationships with stakeholders at all levels, including senior management
Excellent communication, influencing and presentation skills
Highly organised, self-motivated and able to work independently
Strong attention to detail and results-focused approach
Commitment to collaborative working and excellent customer outcomes
Experience within transport, travel, retail, hospitality or another commercially focused environment would be beneficial
Experience developing strategic partnerships and managing key accounts would be beneficial
Experience working alongside marketing teams to support customer acquisition and growth initiatives would be beneficial

Benefits

Comp & perks

Salary up to £40,000 per annum
Benefits/bonus
Company car
Flexibility on base location for the right individual