Informatics Analyst
Array Behavioral Care
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $93,000 - $117,000 per year
About the role
- Provide ongoing application support to clinical and operational staff, troubleshooting issues and ensuring users have the necessary resources to provide optimal care to Array’s patients.
- Act as a liaison between IT and clinical/business teams to manage expectations and resolve issues.
- Work with team members to improve usability and adoption of Epic features, ensuring system stability.
- Conduct thorough testing of system configurations to ensure expected functionality, data integrity, and user satisfaction.
- Identify opportunities to enhance Epic functionality, promoting continuous improvement aligned with clinical and operational objectives.
- Provision and configure internal and external Epic users as needed.
- Stay up to date with Epic advancements and industry best practices in clinical informatics and EHR optimization.
- Coordinate with training teams to develop and deliver comprehensive end-user training on Epic workflows and features.
- Collaborate with clinical and operational stakeholders to gather and interpret business and clinical requirements.
- Design and refine Epic workflows to improve clinical and operational efficiencies, ensuring alignment with organizational objectives.
- Configure Epic modules to support effective implementation and maximize system performance.
Requirements
- A bachelor’s degree in health informatics, Computer Science, Information Systems, or related field required.
- Minimum of 2 years of experience in healthcare IT, with a focus on EHR implementation, support, and/or workflow optimization.
- Proven proficiency in Epic Ambulatory required. Epic Ambulatory certification strongly preferred.
- Experience in configuring or supporting any of these Epic areas helpful and preferred: Urgent Care, MyChart, Provider Finder, Epic Care Link, and/or hands-on Epic Video configuration.
- Proven experience in supporting and implementing Epic workflows.
- Knowledge of Epic functionality, customization options, and configuration processes.
- Experience collaborating with multidisciplinary teams in a healthcare informatics setting.
- Strong analytical and problem-solving skills, with a focus on achieving results through collaboration and innovation.
- Excellent communication skills, with the ability to effectively interface with clinical, business, and IT stakeholders.
- Strong organizational skills and attention to detail.
- Ability to adapt to a dynamic environment.
Benefits
- Medical, dental, and vision insurance
- Employer paid life & long-term disability insurance
- Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance
- Flexible spending accounts (FSA) and health savings account (HSA) contributions
- 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays
- 401k
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic AmbulatoryEHR implementationworkflow optimizationsystem configurationdata integrityEpic customizationEpic modules configurationclinical informaticstroubleshootinguser training
Soft Skills
analytical skillsproblem-solving skillscommunication skillsorganizational skillsattention to detailcollaborationadaptabilitystakeholder managementinnovationusability improvement
Certifications
Epic Ambulatory certification