Store Manager
Aroma-Zone
full-time
Posted on:
Location Type: Office
Location: Vélizy-Villacoublay • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and manage all store activities, ensuring customer satisfaction and achievement of sales targets
- Manage the sales, cashier, inventory and workshop teams (motivation, organization, communication, vision, sharing objectives and results)
- Be responsible for the quality of reception, services and customer advice to guarantee customer satisfaction (strong on-floor presence, versatility)
- Carry out activity reporting and analysis and propose continuous improvement measures
- Optimize staff schedules while respecting allocated budgets
- Ensure staff training on best practices for customer reception, advising and selling, product knowledge and protocols, and conduct regular audits to ensure protocol compliance
- Oversee supply and inventory with the aim of "zero stockouts" by ensuring efficient stock organization and shelf replenishment; organize and lead inventories to limit shrinkage
- Monitor tills and the correctness of bank deposits and report information to accounting
- Ensure flawless organization and execution of store opening and closing procedures
- Coordinate external service providers to ensure premises compliance and safety
- Be responsible for the presentation of the store and surrounding exterior areas
Requirements
- 3 to 5 years' experience managing teams in the retail sector
- Knowledge of cosmetic and/or organic products is a plus
- Strong understanding of retail operations: customer advising, reporting, performance indicators, inventory management
- Proficient with office software (Microsoft Office) and point-of-sale systems (ideally Cegid)
- Good command of English
Benefits
- Profit-sharing
- 50% reimbursement of public transport
- Meal vouchers
- Supplementary health insurance (mutuelle)
- RTT (additional paid time off days)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
inventory managementcustomer advisingactivity reportingperformance indicatorsstaff trainingprotocol compliancestock organizationshelf replenishmentaudit conductingsales management
Soft skills
leadershipcommunicationorganizationmotivationcustomer satisfactionversatilityvisionobjective sharingcontinuous improvementteam management