Support the deployment and maintenance of Azure resources across customer environments.
Assist with implementing Azure landing zones and subscription structures using agreed standards.
Operate Azure services in line with governance, security, and compliance requirements.
Carry out routine operational tasks such as patching, updates, and lifecycle activities under supervision.
Support Azure networking components including VNets and peering, Network Security Groups (NSGs), Azure Firewall and Application Gateway, Azure DNS and User Defined Routes (UDRs).
Assist with monitoring and troubleshooting ExpressRoute and hybrid connectivity.
Work alongside external partners managing hub connectivity and shared services.
Support Azure API Management (APIM) environments.
Assist with managing APIs, policies, certificates, and integrations.
Help investigate and resolve APIM-related incidents and performance issues.
Contribute to Infrastructure as Code (IaC) using Bicep, ARM templates, or Terraform.
Support CI/CD pipelines for infrastructure delivery and change implementation.
Learn best practices for automation, repeatability, and quality in deployments.
Monitor Azure environments using Azure Monitor and Log Analytics.
Respond to incidents, service requests, and change requests as part of a managed services team.
Escalate complex issues appropriately and assist with root cause analysis.
Identify opportunities to improve reliability, security, and cost efficiency.
Support customer interactions as part of managed services engagements.
Produce and maintain operational documentation and runbooks.
Work closely with senior engineers and architects to develop technical skills.
Participate in knowledge sharing and continuous learning activities.

Requirements

Some hands-on experience working with Microsoft Azure (commercial, placement, or lab-based).
Basic understanding of Azure services, particularly compute, networking, and identity.
Interest in cloud infrastructure and managed services environments.
Strong troubleshooting mindset and willingness to learn.
Good communication skills and ability to work with customers and internal teams.
Experience in an MSP or IT support environment (Desirable).
Exposure to Azure networking concepts (VNets, NSGs, VPNs) (Desirable).
Basic experience with Infrastructure as Code or scripting (Desirable).
Familiarity with PowerShell or Azure CLI (Desirable).
Entry-level Azure certifications (AZ-900, AZ-104) (Desirable).

Benefits

Company Pension Scheme and matching contributions
Company Perks portal
Private Medical insurance
Life assurance
25 days holiday plus bank holidays plus holiday trading
Your Birthday off, on us
Health Club and Wellbeing Scheme
ARO Shares after 12 months employment
Employee Assistance Programme
Technical Training Academy and E-learning
Hybrid working

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft AzureInfrastructure as CodeBicepARM templatesTerraformCI/CD pipelinesAzure API ManagementAzure MonitorLog Analyticsnetworking components

Soft Skills

troubleshooting mindsetwillingness to learncommunication skillscustomer interactionteam collaborationroot cause analysiscontinuous learning

Certifications

AZ-900AZ-104