Armor Defense

Business Development Rep

• Generate interest and create new opportunities by engaging potential customers through phone calls, email outreach, social channels, events, and partner networks
• Have meaningful conversations with prospects to understand their challenges and determine whether Armor’s solutions may be a fit
• Build early-stage pipeline momentum by maintaining consistent outreach and following up with engaged prospects
• Confidently communicate the value of Armor’s offerings including Secure Hosting, MDR, SOC Services, and Professional Services in a clear and approachable way
• Collaborate with Account Executives and Marketing to refine messaging, share insights, and ensure smooth handoffs of qualified leads
• Keep CRM records accurate and updated so the broader sales team has full visibility into activity and funnel progress
• Stay curious about new security technologies, threats, and trends so you can speak naturally and credibly with prospects

Business Development Representative

Security Operations

• Hire a world-class team of security analysts to work within the SOC (Security Operations Center)
• Provide mentorship to the SOC to cultivate desired skills and experience
• Provide input and feedback on security processes, issues, and features
• Hold regular 1:1’s with SOC team members
• Create a sense of psychological safety and a foundation to grow from within the team
• Be a role model in terms of positive thinking, de-escalating conflict, and taking time off
• Draft and successfully deliver on quarterly OKRs
• Assume the role of Incident Commander during larger security events

Security Operations Center Manager

Account Executive

• Be a thought leader within the company and the industry, helping bring an expert and future forward focus to our customers
• Provide technical leadership on security, compliance, and risk management with a focus on Microsoft security solutions, particularly Microsoft Sentinel and Defender
• Partner with local and regional leadership at partners, particularly Microsoft, to support joint go-to-market activities
• Influence co-innovation, roadmap alignment, and strategic initiatives between Armor and Microsoft
• Lead the sales process by demonstrating the value of Armor products and services to achieve technical & commercial wins
• Architect solutions using Microsoft security products and Armor services (e.g., MDR and Armor Enterprise Cloud)
• Provide opinionated responses and guide customers toward correct solutions
• Document solutions in RFP responses, proposals, SOWs, and other required documentation
• Act as a technical expert to help prospects and customers understand Armor’s value versus competitors
• Serve as the customer success owner for strategic customers, guiding onboarding, deployment, and long-term optimization
• Own creation of customer success plans and conduct regular operational and strategic reviews with strategic customers
• Represent Armor in community engagement at industry conferences, webinars, executive briefings, and other events
• Serve as an SME internally and with Microsoft sellers and partner staff; provide field feedback to Armor leadership
• Develop technical enablement workshops including materials, demos, and product/service integration
• Stay current with Microsoft security and industry best practices; mentor and guide peers and junior consultants as required

Technical Sales Consultant

Security Engineer

• Lead and execute billable consulting engagements focused on Microsoft security technology and architecture, helping to modernize customer security and address emerging issues such as AI.
• Review customer implementations and recommend improvements to maximize the value of their security investments and reduce security, data protection, and compliance risk.
• Conduct security assessments, design security architectures, and implement security solutions, including the Microsoft Defender suite, Microsoft Purview, Microsoft Entra suite, Microsoft Sentinel, and Microsoft Azure security.
• Support services engagements on additional platforms such as AWS, GCP, VMWare, or on-prem, as expertise allows.
• Develop SOWs and Proposals tailored to customer needs and drive presales activities.
• Provide thought leadership by representing Armor in community engagement at industry conferences, webinars, executive briefings, and other events.
• Drive service development and continuous improvement initiatives within the Armor professional services portfolio.
• Create a positive customer experience while executing SOWs that generate pipeline for recurring revenue streams.
• Act as a SME internally, with customers, and with Microsoft sellers and partner staff.
• Provide active feedback and recommendations from the field to Armor leadership on solutions to improve Armor service offerings and overall service levels, and customer engagement.
• Develop technical enablement in the form of workshops, including materials, demos, and product/service integration when appropriate.
• Stay current with the latest developments in Microsoft security and infrastructure as well as industry best practices.
• Mentor and guide peers, team members, and junior consultants as required.

Business Development Representative

Security Operations Center Manager

Technical Sales Consultant

Security Architect – Professional Services