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Armada

Deal Desk Manager

Armada

Deal Desk Manager supporting Armada's global Deal Desk and GTM teams. Collaborating with Sales, Legal, and Finance to ensure compliance and accuracy.

Posted 7/2/2026contractRemote • 🇺🇸 United StatesSeniorLead💰 $52 - $75 per hourWebsite

About the role

Key responsibilities & impact
  • Manage Armada’s order form approval queue with a high sense of urgency, ensuring timely turnaround to support deal velocity and customer needs
  • Draft, review, and finalize order forms in close partnership with Sales, Customer Success, Finance, and Hardware teams, supporting both hardware and software transactions
  • Ensure all order forms comply with approved pricing, discounting policies, and legal requirements
  • Serve as a trusted advisor to the field, consulting on order form structure, deal mechanics, and process best practices
  • Collaborate closely with Legal and Finance to resolve non-standard deal terms and ensure accurate deal documentation
  • Perform quality checks on executed order forms to confirm completeness, accuracy, and readiness for booking and downstream processes
  • Act as an internal SME for Partner and resale order forms, ensuring pricing compliance across regions and resale orders
  • Identify recurring deal issues or process friction and partner with Deal Desk, Legal, Finance, and RevOps to recommend and implement improvements
  • Support continuous improvement of Deal Desk workflows, templates, and approval processes to scale with Armada’s growth
  • Maintain clear documentation and guidance for order form processes and standards
  • Act as a highly responsive point of contact for deal-related questions from cross-functional teams

Requirements

What you’ll need
  • 8 years of experience in Deal Desk, Financial Analysis, Sales Operations, Legal Operations, or a related role in a B2B company
  • Experience supporting global sales teams, preferably in a business that sells both hardware and software
  • Strong attention to detail with the ability to balance speed and accuracy in a high-volume environment
  • Working knowledge of pricing approvals, discounting structures, and order-to-cash processes
  • Excellent communication skills and comfort working cross-functionally with Sales, Legal, Finance, and Operations
  • Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
  • A collaborative, solutions-oriented mindset

Benefits

Comp & perks
  • Competitive hourly rate
  • Medical, dental, and vision (subsidized cost)
  • Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
  • Retirement plan options, including 401(k) and Roth 401(k)
  • Unlimited paid time off (PTO)
  • 14 paid company holidays per year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Order Form ApprovalPricing ComplianceDiscounting StructuresQuality ChecksDeal DocumentationProcess ImprovementB2B Sales SupportLegal OperationsSales Team SupportHigh-Volume Environment
Soft Skills
Attention To DetailCommunication SkillsSolutions-Oriented MindsetTime ManagementCollaboration