Deal Desk Analyst
Armada
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $82,000 - $103,700 per year
About the role
- Monitor Armada’s order form approval queue with a high sense of urgency, ensuring timely turnaround to support deal velocity and customer needs
- Draft, review, and finalize order forms in close partnership with Sales, Customer Success, Finance, and Hardware teams, supporting both hardware and software transactions
- Ensure all order forms comply with approved pricing, discounting policies, and legal requirements
- Serve as a trusted advisor to the field, consulting on order form structure, deal mechanics, and process best practices
- Collaborate closely with Legal and Finance to resolve non-standard deal terms and ensure accurate deal documentation
- Perform quality checks on executed order forms to confirm completeness, accuracy, and readiness for booking and downstream processes
- Act as an internal SME for Partner and resale order forms, ensuring pricing compliance across regions and resale orders
- Identify recurring deal issues or process friction and partner with Deal Desk, Legal, Finance, and RevOps to recommend and implement improvements
- Support continuous improvement of Deal Desk workflows, templates, and approval processes to scale with Armada’s growth
- Maintain clear documentation and guidance for order form processes and standards
- Act as a highly responsive point of contact for deal-related questions from cross-functional teams
Requirements
- 5+ years of experience in Deal Desk, Financial Analysis, Sales Operations, Legal Operations, or a related role in a B2B company
- Experience supporting global sales teams, preferably in a business that sells both hardware and software
- Strong attention to detail with the ability to balance speed and accuracy in a high-volume environment
- Working knowledge of pricing approvals, discounting structures, and order-to-cash processes
- Excellent communication skills and comfort working cross-functionally with Sales, Legal, Finance, and Operations
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- A collaborative, solutions-oriented mindset
Benefits
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Retirement plan options, including 401(k) and Roth 401(k)
- Unlimited paid time off (PTO)
- 15 paid company holidays per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Deal DeskFinancial AnalysisSales OperationsLegal Operationsorder-to-cash processespricing approvalsdiscounting structures
Soft skills
attention to detailcommunication skillscollaborative mindsetsolutions-oriented mindsetability to manage multiple prioritiesability to balance speed and accuracy