Supply Chain Coordinator – Transportation Operations, Multiple Daytime Shifts
ARMADA Supply Chain Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
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Job Level
About the role
- Arrange, track and communicate the status of transportation on pickup and delivery sides for customer’s goods.
- Assign and tender shipments to preferred carriers using Transportation Management System (TMS).
- Coordinate dedicated and continuous move tenders.
- Monitor shipments to ensure on-time pickup utilizing the TMS.
- Proactively follow up to ensure desired service results are secured.
- Use 24TRACC to access Loads at Risk application and identify late running loads.
- Coordinate first response activity to resolve pickup and in-transit issues.
- Assist carriers in resolving issues regarding loading, pickup appointments.
- Manage notifications and network email communication through Microsoft Outlook.
Requirements
- 1-5 years experience in customer service or transportation operations preferred
- Bachelor’s degree in Business, Communications, Supply Chain or Logistics preferred
- Customer Service or Transportation experience with LTL, Intermodal, temp controlled, and dry truckload transportation preferred.
- General understanding of business and transportation terms and concepts.
- Proficient in Microsoft Word, Outlook, Excel required; Access, TMS applications preferred
- Analytical and problem-solving ability
- Ability to communicate effectively (verbal & written) with internal/external clients.
Benefits
- Hybrid work schedule
- Career development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Transportation Management System (TMS)Microsoft WordMicrosoft OutlookMicrosoft ExcelAccessAnalytical skillsProblem-solving skills
Soft Skills
Customer serviceCommunication skillsVerbal communicationWritten communication