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Arlo

Senior Case Manager

Arlo

Senior Case Manager managing care journeys for members at a healthcare startup using AI to improve efficiency and care access.

Posted 6/4/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact
  • Review claims, prior auth requests, and ADT (admission/discharge/transfer) data to identify members who would benefit from case management
  • Conduct clinical assessments and build individualized care plans with members
  • Coordinate directly with PCPs, specialists, hospitals, and post-acute providers to ensure care plans are executed and gaps are closed
  • Support members through complex episodes — new diagnoses, hospitalizations, transitions of care, and chronic condition management
  • Partner with our utilization management workflows on medical necessity questions and appropriate level of care
  • Help us build the playbook: contribute to protocols, escalation pathways, and the tooling we use to do this work well
  • Document thoroughly and maintain compliance with applicable regulatory and accreditation standards

Requirements

What you’ll need
  • Active, unrestricted RN license; multi-state compact license strongly preferred
  • 5+ years of clinical nursing experience, with relevant experience in case management, utilization management, care coordination, or discharge planning
  • Comfort reading and interpreting claims data, prior auth criteria (MCG/InterQual), and clinical documentation
  • Strong communication skills — you can hold your own with a skeptical specialist and also meet a member where they are
  • Self-directed; you can run your panel without someone over your shoulder
  • Comfort working in a fast-moving environment where processes are still being built

Benefits

Comp & perks
  • High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.
  • Join an important mission: Your work directly influences how people access care and improves lives at scale.
  • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.
  • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.
  • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
clinical assessmentscase managementutilization managementcare coordinationdischarge planningclaims data interpretationprior authorization criteriaclinical documentation
Soft Skills
strong communicationself-directedadaptability
Certifications
active RN licensemulti-state compact license