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Arlo

Senior Underwriting Ops Associate

Arlo

Sr. Underwriting Ops Associate ensuring operational integrity in health insurance with data science analysis.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $80,000 - $110,000 per yearWebsite

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Review and approve RFPs within our established underwriting authority; escalate borderline, complex, or out-of-range submissions
  • Validate inputs derived from broker submissions and external documentation; correct errors directly where appropriate and escalate systemic issues to the data science team for resolution.
  • Monitor underwriting funnel performance, including quote volume, close ratios, quote-to-bind conversion, and broker and segment mix; identify and communicate the drivers behind observed trends.
  • Conduct ongoing analysis of the risk composition of quoted versus bound business, surfacing early indicators of adverse selection or appetite drift.
  • Triage in-flight quote inquiries and coordinate with sales operations, who own broker-facing communication.
  • Partner with health plan operations to support the downstream execution of bound business.
  • Develop and maintain underwriting reporting and dashboards; define and refine the operational metrics that govern the function as it scales.

Requirements

What you’ll need
  • Substantive experience in group health, stop-loss or employee benefits underwriting, gained through an underwriting, analytics, or operations role at a carrier, MGU, broker, or insurtech.
  • Strong proficiency in Excel, with the ability to structure analyses, build formula-driven models, and produce well-organized reporting.
  • Demonstrated attention to detail and the ability to identify subtle errors in numerical and written data - a core competency that will be assessed during the interview process.
  • Excellent internal communication skills, with the ability to work effectively across data science, sales operations, and health plan operations.
  • Comfort operating in an evolving environment where systems, processes, and tooling are actively being built.
  • Ability to query and analyze complex datasets independently using SQL, Python, or comparable tools.
  • Experience operating alongside machine learning, AI-assisted, or rules-based automation systems.
  • Familiarity with our self-insured market segment and distribution model.

Benefits

Comp & perks
  • High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.
  • Join an important mission: Your work directly influences how people access care and improves lives at scale.
  • Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.
  • Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.
  • High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
underwritinganalyticsExcelSQLPythondata analysisreportingformula-driven modelsmachine learningautomation systems
Soft Skills
attention to detailinternal communicationcollaborationproblem-solvingadaptability