Arlo Technologies, Inc.

CRM Technical Lead

Arlo Technologies, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $112,000 - $148,000 per year

Job Level

Senior

Tech Stack

AWSCloudDistributed SystemsDynamoDBJavaMicroservicesPython

About the role

  • Own end-to-end CRM architecture, including data models, workflows, automations, and integrations.
  • Lead modernization efforts: legacy migrations, greenfield builds, and platform optimization.
  • Drive AI-assisted capabilities and agent-journey enhancements.
  • Lead and mentor CRM/backend engineers through design, development, and deployment.
  • Define engineering standards, code quality guidelines, and best practices.
  • Conduct architecture/design reviews and guide technical problem-solving.
  • Build and maintain backend services, microservices, and APIs (Java, Python).
  • Develop secure, scalable integrations across internal and external platforms.
  • Ensure strong CI/CD pipelines, automated testing, and service observability.
  • Architect and deploy cloud-native CRM solutions on AWS (DynamoDB, SQS, SNS, Lambda, API Gateway).

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related field.
  • 7–10+ years of CRM engineering experience with significant CRM development exposure.
  • Hands-on experience with at least one major CRM (Salesforce, Zendesk, Kustomer, Zoho, HubSpot, etc.)
  • Strong programming skills in Java and Python, with expertise in microservices architecture.
  • Proficiency with AWS, including services like DynamoDB, SQS, SNS, Lambda, API Gateway, Pub/Sub, and Lambdas, and other common AWS services.
  • Strong understanding of system design, API architecture, distributed systems, and data modeling.
  • Proven experience leading engineering initiatives, mentoring team members, and driving technical decisions.
  • Excellent problem-solving, debugging, and communication skills.
Benefits
  • Details of all benefits will be provided if an employee receives an offer of employment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM architecturedata modelsworkflowsautomationsintegrationsJavaPythonmicroservicesAPIsCI/CD
Soft skills
leadershipmentoringproblem-solvingcommunicationdebugging