Operations

• Responsible for advancing the operational effectiveness, patient care, and ensures alignment with overall market strategy.
• Drive initiatives that enhance patient outcome, people management, and reduce cost of care.
• Coordinate all operational functions across clinical and non-clinical team members ensuring the day-to-day aligns with the overall goal of Arkos Health Inc. while ensuring compliancy regulations.
• Collaborate and build competencies in standardizing processes to ensure KPI’s are met.
• Manage and provide guidance to team members to effectively execute processes and proper workflows.
• Ensure market alignment to organizational goals and contractual obligations.
• Analyze data and KPI’s including cost, utilization, STARS/HEDIS, patient and provider engagement.
• Implement strategies that align with market and organization goals.
• Collaborate with key team members to drive initiatives to close quality gaps, improve HEDIS measures, STAR ratings and other key market metrics.
• Support and mentor team members with resources and tools needed for efficiency amongst positions.
• Collaborate with Quality Assurance team to ensure adherence to industry standards and regulations.

Director of Operations

Ops Support Assistant, Bilingual English/Spanish

Construction Operations Manager

Operations Specialist

BSA Operations Manager