Arkle Finance Ltd

Collections

• Manage your own portfolio of customers in arrears and progress cases to resolution
• Speak with customers to understand their situation and agree fair, practical next steps
• Use credit data to assess affordability and set up suitable repayment plans
• Support customers with vulnerabilities and apply the right level of care
• Prepare the required arrears and default communications
• Work with external agents and brokers when needed
• Keep clear, accurate case notes and contribute to team improvements

Collections and Recoveries Advisor