
Forward Deployed Engineer
Arkestro
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $170,000 - $210,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERPRubyRuby on RailsSOAPSQL
About the role
- Own customer deployments end-to-end: Lead technical implementations from architecture design through production, serving as technical advisor and managing cross-functional teams to deliver on time
- Build integrations at scale: Design and implement robust integrations between enterprise ERP systems and Arkestro's platform, handling complex procurement workflows and business logic
- Deliver customer-specific features: Rapidly prototype and ship functionality that addresses unique enterprise requirements while building reusable patterns
- Pioneer our deployment methodology: Create the playbooks, tools, and frameworks that will scale our technical deployments from 5 to 50+ Fortune 500 customers
- Drive technical relationships: Serve as the primary technical point of contact, translating between business and technical stakeholders
Requirements
- 5+ years in customer-facing technical roles (consulting, solutions engineering, or technical architecture)
- 3+ years integrating enterprise systems via APIs, REST, SOAP, and other protocols
- 5+ years building production backend services with Ruby on Rails
- Strong understanding of SQL databases and ORMs (especially ActiveRecord)
- Experience with enterprise ERP/procurement systems (SAP Ariba, Coupa, Jaggaer, GEP, etc.)
- Excellent communication skills - able to translate between technical and business stakeholders
- Track record of successful customer implementations
- Comfort with ambiguity and rapidly changing requirements
- Strong project management skills with ability to juggle multiple customer implementations
- Willing to travel 25-35% during peak implementation periods
Benefits
- Competitive salary and startup equity
- Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
- 401K discretionary matching
- Unlimited PTO
- A remote-first team with regular opportunities to get together in person for team building, design sprints, and customer visits
- Annual budget of $1,000 for learning and professional development
- Diverse, inclusive, highly collaborative, and vibrant culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API integrationRESTSOAPRuby on RailsSQLActiveRecordenterprise ERP systemsprocurement workflowsbackend servicestechnical implementations
Soft skills
communicationproject managementcustomer-facingcross-functional team leadershipadaptabilityproblem-solvingstakeholder managementtechnical advisorycustomer relationship managementambiguity handling