Own customer deployments end-to-end: Lead technical implementations from architecture design through production, serving as technical advisor and managing cross-functional teams to deliver on time
Build integrations at scale: Design and implement robust integrations between enterprise ERP systems and Arkestro's platform, handling complex procurement workflows and business logic
Deliver customer-specific features: Rapidly prototype and ship functionality that addresses unique enterprise requirements while building reusable patterns
Pioneer our deployment methodology: Create the playbooks, tools, and frameworks that will scale our technical deployments from 5 to 50+ Fortune 500 customers
Drive technical relationships: Serve as the primary technical point of contact, translating between business and technical stakeholders
Requirements
5+ years in customer-facing technical roles (consulting, solutions engineering, or technical architecture)
3+ years integrating enterprise systems via APIs, REST, SOAP, and other protocols
5+ years building production backend services with Ruby on Rails
Strong understanding of SQL databases and ORMs (especially ActiveRecord)
Experience with enterprise ERP/procurement systems (SAP Ariba, Coupa, Jaggaer, GEP, etc.)
Excellent communication skills - able to translate between technical and business stakeholders
Track record of successful customer implementations
Comfort with ambiguity and rapidly changing requirements
Strong project management skills with ability to juggle multiple customer implementations
Willing to travel 25-35% during peak implementation periods
Benefits
Competitive salary and startup equity
Medical, Dental, Vision insurance premiums covered up to 100% (employee only)
401K discretionary matching
Unlimited PTO
A remote-first team with regular opportunities to get together in person for team building, design sprints, and customer visits
Annual budget of $1,000 for learning and professional development
Diverse, inclusive, highly collaborative, and vibrant culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API integrationRESTSOAPRuby on RailsSQLActiveRecordenterprise ERP systemsprocurement workflowsbackend servicestechnical implementations
Soft skills
communicationproject managementcustomer-facingcross-functional team leadershipadaptabilityproblem-solvingstakeholder managementtechnical advisorycustomer relationship managementambiguity handling