Plan Document Analyst

Arkansas Blue Cross and Blue Shield

Plan Document Analyst drafting and maintaining ERISA-compliant Plan Documents and amendments for Arkansas Blue Cross. Collaborating with internal teams to ensure compliance with federal laws and regulations.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Analyzes and resolves issues reported by external and internal users.
Attends and/or facilitates new group implementation meetings to obtain detailed benefit information.
Collaborates with Legal to resolve compliance issues.
Coordinates Plan Document language with the Benefit team for purposes of system configuration and benefit administration.
Ensures systems configuration leadership is aware of problems and the actions taken to correct problems.
Develops and maintains Plan Documents, amendments, Summary Plan Descriptions, and Summaries of Benefits and Coverages; ensuring that all documents are signed or approved in a timely manner by the Plan Administrator through direct contact with the Plan Administrator and coordination through the regional offices.
Maintains electronic storage of Plan Documents and amendments for internal staff and Web-based storage for the clients.
Performs other duties as assigned.
Provides support to the Benefit Team and internal team.
Utilizes an internet-based Plan Document system to create the initial Plan Document template. Creates and maintains libraries for the purposes of custom-tailoring of each document with language specific to the plan administration, benefit plan design, and client practices.

Requirements

What you’ll need

Bachelor’s degree in Technical Writing, Business, Healthcare Management or related field.
In lieu of degree, five (5) years' non-clerical experience with an insurance, managed care or healthcare organization will be considered.
Minimum three (3) years' writing documentation or instructional materials experience.
Minimum three (3) years' analysis and/or research experience.
In-depth knowledge of managed care, health insurance or third-party administrative services.
Knowledge of products and services associated with self-funded clients preferred.
Knowledge of federal and state laws and regulations impacting self-funded clients preferred.
Project Management experience preferred.

Benefits

Comp & perks

Tuition reimbursement.
Club Blue, a free, onsite gym to encourage exercise.
Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
Incentives for wellness education and exercise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingdocumentation writinganalysisresearchproject managementbenefit plan designcompliance resolutionsystem configurationPlan Document creationlibrary maintenance

Soft Skills

collaborationcommunicationproblem-solvingcoordinationattention to detailtimelinesssupportfacilitation