Customer Service Field Specialist – Medical Equipment

Arjo

Customer Service Field Specialist delivering medical equipment and supporting clinical staff in Wichita area. Building relationships and ensuring high-quality customer service in healthcare settings.

Posted 5/17/2026full-timeWichita • Kansas • 🇺🇸 United StatesJuniorMid-Level💰 $22 - $25 per hourWebsite

About the role

Key responsibilities & impact

Deliver and pick up medical equipment at hospitals and healthcare facilities across the Wichita area
Provide basic equipment orientation and support to clinical staff
Build strong relationships through professional, responsive customer service
Ensure accurate delivery, pickup, and service documentation
Identify and resolve customer concerns quickly and professionally
Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
Operate a 20-foot box truck safely and professionally
Maintain a clean, organized vehicle and professional appearance

Requirements

What you’ll need

2+ years of customer service, delivery, or field service experience
Strong communication skills and a customer-first mindset
Must have a clean driving record
Ability to operate a 20-foot box truck
Ability to lift up to 30 lbs and push/pull up to 75 lbs
Comfortable working in a warehouse and outdoor Wichita environment
Schedule based on customer demand; may include some nights and weekends
Ability to travel, including: One week of training in San Antonio, TX

Benefits

Comp & perks

Medical, dental, vision, and 401(k) with company match
Paid Time Off: PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday day

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

deliverypickupequipment orientationcleaninginspectingdisinfectingoperating a 20-foot box trucklifting up to 30 lbspushing/pulling up to 75 lbs

Soft Skills

customer servicecommunicationproblem-solvingrelationship buildingprofessionalismresponsivenessorganizational skills

Certifications

clean driving record