Customer Service Field Specialist – Medical Equipment

Arjo

Customer Service Field Specialist delivering and picking up medical equipment in Houston, supporting hospitals and clinical staff with equipment needs. Engaging in local routes with a focus on customer relationships.

Posted 5/12/2026full-timeHouston • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $21 per hourWebsite

About the role

Key responsibilities & impact

Deliver and pick up medical equipment at hospitals and healthcare facilities across the Houston Metro area
Provide basic equipment orientation and support to clinical staff
Build strong relationships through professional, responsive customer service
Ensure accurate delivery, pickup, and service documentation
Identify and resolve customer concerns quickly and professionally
Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
Operate a 20-foot box truck safely and professionally
Maintain a clean, organized vehicle and professional appearance

Requirements

What you’ll need

2+ years of customer service, delivery, or field service experience
Strong communication skills and a customer-first mindset
Must have a clean driving record
Ability to operate a 20-foot box truck
Ability to lift up to 30 lbs and push/pull up to 75 lbs
Comfortable working in a warehouse and outdoor Houston environment
Ability to travel , including: One week of training in San Antonio, TX
Additional travel opportunities to support service centers nationwide
Travel by commercial air for business needs

Benefits

Comp & perks

Medical, dental, vision, and 401(k) with company match
Paid Time Off: PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday day
Paid training and advancement opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical equipment deliveryequipment orientationload and unload equipmentcleaning and disinfecting equipmentoperating a 20-foot box truckservice documentationlifting up to 30 lbspushing/pulling up to 75 lbs

Soft Skills

customer servicestrong communicationproblem-solvingrelationship buildingprofessionalismresponsivenesscustomer-first mindset

Certifications

clean driving record