Field Service Technician

Arjo

Field Service Technician applying technical skills to maintain and repair Arjo products in a healthcare setting. Supporting customer operations for mobility challenges while promoting service agreements.

Posted 5/9/2026full-timeThunder Bay • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,000 - CA$85,000 per yearWebsite

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Scheduling and providing preventative maintenance and repair services at healthcare facilities.
Effectively promoting and sell Arjo service agreements and products.
Supervising equipment installation and/or performing uncrate and assembly services.
Instructing customer’s personnel in the operation and proper use of the equipment.
Assisting sales personnel in marketing all Arjo equipment (joint calls, in-services, sales leads).
Maintaining an organized parts inventory in a clean Company vehicle.
Deliver and retrieve medical equipment, including loading and unloading.
Prepare, clean and process equipment to quality standards.
Complete required onsite documentation with medical staff.
Provide safe-use instruction and professional customer service at all times.

Requirements

What you’ll need

Undergraduate degree in a technical field or equivalent experience.
A minimum of three (3) years of field based electromechanical repair and maintenance experience.
A minimum of three (3) years of face to face technical customer service experience.
A minimum of three (3) years of sales and/or promotion of service products experience.
Good verbal and written communication skills.
Strong diagnostic, troubleshooting and technical repair skills.
Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed.

Benefits

Comp & perks

Full Benefit Coverage – medical, dental, vision, life insurance
Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
Education Assistance Program
December 24 and your birthday as extra paid days off
Statutory Holiday Substitution Program
Volunteer Time Off Program – paid time off to volunteer
Participation in social and wellness events
Paid Training and Development -We support the development and growth of our employees through constant training opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electromechanical repairmaintenancediagnostic skillstroubleshootingtechnical repairpreventative maintenanceequipment installationcustomer servicesales promotioninventory management

Soft Skills

communication skillscustomer serviceorganizational skillssupervisory skillsinstructional skills

Certifications

undergraduate degree in technical field