UX Product Manager, AI
Arizona State University
full-time
Posted on:
Location Type: Hybrid
Location: Scottsdale • Arizona • United States
Visit company websiteExplore more
Salary
💰 $80,000 - $90,000 per year
About the role
- Define, articulate and collaborate on the UX strategy with subject matter experts on the team and across ASU.
- Manage escalations, monitor student feedback and pain points, analyze issues and design long-term solutions.
- Monitor, analyze and report on product KPIs regularly to create baselines and improvements toward exceeding goals.
- Prioritize and maintain product/UX roadmaps, providing value to students and staff through solutions that solve problems and help them achieve their goals.
- Manage product operations, including user stories, acceptance criteria, persona creation, student journeys, by facilitating design sessions and other methodologies.
- Evaluate opportunities to incorporate AI and automation into enrollment products and workflows.
- Stay current on AI tools, platforms, and capabilities relevant to higher education enrollment; bring forward recommendations for adoption where appropriate.
- Conduct competitive and market research to surface risks and opportunities for new product strategies.
- Create processes that streamline efficiencies across teams on communication, feedback, collaboration, reporting, tracking and handoffs.
- Translate strategy into detailed requirements by working with content, design, development, research, and data teams.
- Independently lead design thinking workshops (whiteboarding activities, design thinking workshops, flow diagrams, user journeys, etc.).
- Assume or coordinate other duties or projects as assigned or directed.
Requirements
- Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
- Bachelor’s degree or higher in Computer Engineering, Information Technology, or a relevant field.
- Experience in product management and leading product strategy initiatives.
- Prior involvement with UX teams is a plus.
- Demonstrated excellent communication skills.
- Demonstrated abilities in simplifying complex concepts, working with diverse teams, influencing outcomes, and achieving common goals.
- Evidence of proficiency in relationship management, with a capability to enhance partnerships across various departments and essential operational areas.
- Experience creating acceptance criteria, crafting user stories, facilitating scrum ceremonies, or documenting technical specifications.
- Proven track record analyzing data and workflows to develop innovative solutions and promote continuous enhancement.
- Demonstrated success in implementing product visions, strategies, and prioritized backlogs.
- Evidence of familiarity with AI tools, large language models, or AI-powered product features, and the ability to assess their practical application in a product portfolio context.
- Demonstrated skill in identifying, prioritizing, and scoping customer and organization needs.
Benefits
- Healthcare
- Financial Security
- Retirement
- Family Resources
- Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
- Discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementUX strategyuser storiesacceptance criteriadesign thinkingdata analysisAI toolsautomationworkflow optimizationproduct KPIs
Soft Skills
communicationrelationship managementcollaborationinfluencing outcomessimplifying complex conceptsproblem-solvingteam leadershipfacilitationstrategic thinkingadaptability