Customer Marketing Manager

Arize AI

Customer Marketing Manager focusing on customer-driven content and advocacy for AI infrastructure solutions. Collaborating with product and sales teams to amplify customer success narratives.

Posted 5/28/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Produce high-impact, customer-driven content across formats.
Interview customers and translate technical wins into narratives.
Own and scale Arize’s customer reference program end-to-end.
Secure and prepare customer speakers for events and webinars.
Build and run programs that create tight feedback loops.
Develop and execute campaigns that drive product adoption.

Requirements

What you’ll need

5+ years of experience in customer marketing, product marketing, or a closely related field.
Proven ability to identify customer stories and turn them into compelling content.
Experience running reference or advocacy programs and building scalable processes around them.
Strong cross-functional collaborator.
Excellent written communication.
Event and program management experience.
Actively using AI in your day-to-day work.

Benefits

Comp & perks

Competitive salary, equity, and benefits.
Hybrid work out of our San Francisco office.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer marketingproduct marketingcontent creationcampaign developmentevent managementprogram managementadvocacy programsfeedback loopsAI utilization

Soft Skills

collaborationwritten communication