Field Service Technician

Aristocrat

Field Service Technician responsible for troubleshooting and maintaining gaming machines at Aristocrat Gaming. Join a customer-focused team ensuring seamless operation of gaming facilities with technical support.

Posted 7/29/2026full-timeRemote • Oklahoma • 🇺🇸 United StatesSeniorLead💰 $22 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, maintaining, and troubleshooting gaming machines while ensuring high levels of customer service and adherence to safety guidelines. Proficient in managing inventory and reporting service activities accurately.

Highest-signal resume keywords

Gaming Machine InstallationTroubleshooting SkillsCustomer ServiceInventory ManagementTechnical Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Gaming Machine RepairRoutine MaintenancePre-Site SurveysService Activity ReportingParts Inventory Process

Soft Skills

Effective CommunicationSelf-StarterFlexibleHighly OrganizedProactive

Tools & Technologies

Management Tools

Certifications & Qualifications

Gaming License

Industry Keywords

Aristocrat Gaming MachinesSafety GuidelinesTechnical Inquiries

About the role

Key responsibilities & impact

Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
Perform routine maintenance on gaming machines.
Respond promptly to customer calls and emergency requests.
Complete Pre-Site Surveys and service activities assigned.
Maintain inventory accuracy and follow parts inventory process.
Support customers with technical inquiries and documentation.
Report on trends and service challenges.
Review pre-install documents to determine parts needed for installations.
Gather and report accurately on service activities using management tools.
Uphold professionalism, integrity, and customer service daily.
Follow Aristocrat’s Safety Guidelines.

Requirements

What you’ll need

High school diploma, GED, or equivalent work experience.
At least 21 years of age.
Clean and valid driver’s license and insurable driving record.
Able to acquire a gaming license as required.
Willing to do daily travel in the assigned territory.
Self-starter, flexible, adaptable, highly organized, and proactive.
Passion for technology and solving problems.
Effective communication with customers and coworkers.

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employer matching