Accounts Receivable Officer

Aristocrat

Accounts Receivable Officer managing outstanding collections across EMEA for Aristocrat. Collaborating with cross-functional teams to resolve payment issues and improve cash flow.

Posted 6/26/2026full-timeKrakow • 🇵🇱 PolandMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage the collection of outstanding accounts receivable across the EMEA region for the Interactive business.
Proactively monitor customer accounts to identify overdue balances and drive timely collection activities.
Build and maintain strong relationships with customers to resolve payment issues, disputes and account queries efficiently.
Perform regular follow-up activities via email, phone and other communication channels to ensure timely recovery of outstanding receivables.
Collaborate closely with Sales, Commercial, Customer Success and Finance teams to support issue resolution and improve collection outcomes.
Investigate and resolve billing discrepancies , unapplied payments and customer disputes in partnership with internal stakeholders.
Maintain accurate records of collection activities, customer communications and payment status updates within finance systems.
Support cash flow management by contributing to the reduction of overdue debt and improvement of Days Sales Outstanding (DSO).
Prepare regular reporting on aged receivables, collection progress, high-risk accounts and key trends.
Raise significant collection risks, disputes or customer concerns to leadership as appropriate.
Assist with month-end close activities related to accounts receivable and cash collections.
Find opportunities to improve AR processes, automation and customer experience across collections activities.
Ensure compliance with company policies, internal controls and applicable financial procedures.

Requirements

What you’ll need

Experience in accounts receivable, collections, or customer finance in a fast-paced or multinational environment.
Strong understanding of AR processes, collections practices, and account management.
Ability to manage difficult collection conversations while maintaining positive customer relationships.
Strong problem-solving and dispute resolution skills with attention to detail.
Ability to prioritise and manage multiple customer accounts effectively.
Strong communication and stakeholder management skills.
Experience with ERP systems, ideally Microsoft Dynamics 365 (D365).
Strong Excel and reporting capability.
Proactive approach passionate about improving cash collection outcomes.
Collaborative approach with the ability to work across Finance, Commercial, and operations.
Experience in gaming, technology, or digital platforms is beneficial but not essential.

Benefits

Comp & perks

Robust benefits package
Global career opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablecollectionscustomer financeAR processesdispute resolutionExcelreportingcash flow managementbilling discrepanciesDays Sales Outstanding (DSO)

Soft Skills

problem-solvingattention to detailcommunicationstakeholder managementrelationship buildingcollaborationprioritizationcustomer serviceproactive approachability to manage difficult conversations