Aristocrat

GameOps Manager

Aristocrat

full-time

Posted on:

Location Type: Hybrid

Location: Gdansk • Poland

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About the role

  • Use internal tools to configure medium to high complexity CRM events, lifecycles, and campaigns
  • Collaborate with QA to ensure accurate execution of campaigns and lifecycles
  • Perform post-launch checks to monitor campaign performance and report any irregularities
  • Coordinate external communication channels to advance CRM campaigns using email and push notifications
  • Provide creative copy support to our social media platforms
  • Prepare art briefs, write engaging marketing copy, and review asset quality
  • Work closely with groups throughout the company, such as Dev, QA, Art, Product, Solutions, Data Science, and Customer Service
  • Provide ideas for new campaign concepts
  • Suggest areas of improvement in tools, processes, events UI & UX
  • Manage and resolve configuration issues, advancing more complex issues as needed

Requirements

  • Good technical knowledge with attention to detail
  • Passion for gaming and a desire to learn more
  • Experience in marketing campaign execution or QA
  • Team-oriented approach
  • Familiarity with diverse communication methods
  • Excellent written and spoken English
  • Strong sense of priorities to get things done efficiently
  • Keen to learn and share expertise with others
  • Experience using Jira and Confluence
  • Great interpersonal skills and effective communication abilities
  • Logical thinking for managing complex tasks
  • Super-organized and flexible to work in a fast-paced environment
  • Experience in the gaming industry or as a CRM or LiveOps Manager is a plus
Benefits
  • Opportunities to elevate their careers
  • Grow alongside us
  • Inclusive culture where our people are encouraged to be their very best
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM configurationcampaign executionpost-launch checkscopywritingasset quality reviewUI designUX designmarketing campaign performance monitoringproblem resolutiontechnical knowledge
Soft Skills
attention to detailteam-orientedeffective communicationlogical thinkingorganizational skillsflexibilityinterpersonal skillsprioritizationcreativitydesire to learn