Clinical Support Specialist – Temp-to-Hire

Arine

Clinical Support Specialist engaging patients via phone to deliver clinical services. Utilizing Arine's software platform to optimize patient outcomes and enhance patient care.

Posted 7/27/2026full-timeSan Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient engagement and communication within a healthcare setting, with a strong focus on documentation accuracy and performance metrics. Proficient in managing inbound and outbound calls while adhering to healthcare standards and protocols.

Highest-signal resume keywords

Patient EngagementHealthcare CertificationMedical Terminology KnowledgeDocumentation AccuracyCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Medical TerminologyMedication Names KnowledgeDocumentation SkillsPerformance Metrics ManagementCall Management

Soft Skills

Excellent Communication SkillsInterpersonal SkillsReliabilityAccountabilityAttention to Detail

Tools & Technologies

Google WorkspaceMac Environment

Certifications & Qualifications

Certified Pharmacy TechnicianCertified Medical Assistant

Industry Keywords

HealthcarePatient ServicesMedication ManagementHealth PlanMetrics-Driven Environment

About the role

Key responsibilities & impact

Engaging patients over the phone to deliver Arine's services on behalf of their health plan
Managing a consistent volume of outbound and inbound calls
Meeting individual and team performance metrics
Escalating potential medication-related and health-related issues to a pharmacist
Accurately documenting all interactions, interventions, and outcomes
Following up with hospitals, clinics, pharmacies, and patients

Requirements

What you’ll need

Bachelor's degree in Health Sciences or a related field preferred
Healthcare certification preferred (e.g., Certified Pharmacy Technician, Certified Medical Assistant)
Ability to prioritize effectively and work in a fast-paced environment
Knowledge of basic medical terminology and medication names (brand and generic)
Excellent written and oral communication skills
Strong interpersonal and customer service skills
Demonstrated reliability, accountability, and follow-through
High attention to detail with a strong commitment to documentation accuracy
Comfort working in a metrics-driven environment
Strong computer skills, including proficiency in Google Workspace and Mac environment

Benefits

Comp & perks

Full benefits starting from day one
Dynamic role with learning and growth prospects
Collaboration with experienced Clinicians, Engineers, and Digital Health Entrepreneurs