Customer Onboarding & Support Specialist
Argumed
full-time
Posted on:
Location Type: Remote
Location: Germany
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About the role
- Primary point of contact for our new customers after contract signing
- Ensure smooth onboarding and setup of all required systems
- Guide customers through their first steps in the ARGUMED ecosystem
- Provide 1st-level support for technical customer inquiries
Requirements
- At least 2 years in service or technical support
- Excellent German and English skills
- Proactive and independent working style
- Stress-resistant, patient, empathetic, and solution-oriented
Benefits
- Permanent contract
- 100% remote
- Flexible working hours
- Bike leasing
- Deutschlandticket (on request)
- Corporate benefits
- Job-specific English course
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
proactiveindependentstress-resistantpatientempatheticsolution-oriented