Vice President, Patient Strategy and Experience

argenx

. Drive the development and execution for the comprehensive patient engagement strategy for marketed indications of VYVGART to achieve customer success .

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesLead💰 $280,000 - $385,000 per yearWebsite

About the role

Key responsibilities & impact

Drive the development and execution for the comprehensive patient engagement strategy for marketed indications of VYVGART to achieve customer success
Responsible for the delivery of end-to-end personalized patient journeys that contribute to an integrated and excellent experience for all patients
Ensure patient centricity in all our stakeholder strategies and execution by elevating the patient voice to the USLT and the organization
Engage with and Listen to the voice of the patient to ensure the voice of the patient is integrated into our patient journey and solutions
Accountable for the performance of argenx US measured by transformative, innovative, holistic patient impact across the entire patient journey
Define and execute patient engagement strategy
Create and maintain a single identity of VYVGART to patients through consistent messaging and product positioning
Define differentiated digital and omnichannel patient engagement approach building on holistic customer insights
Lead and inspire a cross-functional Patient Experience community by providing strategic direction and oversight

Requirements

What you’ll need

Minimum of 10 years of senior leadership experience in biotech or pharmaceutical industry
Extensive experience of Commercial and Medical Affairs customer engagement strategy and execution, preferably in rare disease
In-depth knowledge of patient journeys and needs, funnel-based customer insights and engagement approach
Experience in managing strategic partnerships and relationships with national and regional stakeholders
Customer-centric mindset and successful track record of effective engagement and relationship building with external stakeholders
Ability to build relationship with stakeholders across different teams and communities (e.g., Commercial, Medical, Market Access, Pipeline & Science, Patient Experience, other global and regional argenx communities / teams)
BA/BS degree, and/or advanced degree in a relevant field (MBA, PhD, etc.) preferred

Benefits

Comp & perks

Comprehensive benefits package, including but not limited to retirement savings plans
Health benefits and other benefits subject to the terms of the applicable plans and program guidelines

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient engagement strategycustomer engagement strategypatient journeyfunnel-based customer insightsdigital patient engagementomnichannel engagementstrategic partnerships managementrelationship buildingstakeholder engagementcommercial and medical affairs

Soft Skills

customer-centric mindseteffective engagementrelationship buildingcross-functional leadershipstrategic directioninspirationcommunicationcollaborationorganizational skillslistening

Certifications

BA/BS degreeMBAPhD