Arellano Associates

Project Manager

• Draft written text for various collateral materials, including fact sheets, brochures, newsletters, posters, e-communications, and social media content.
• Complete tasks needed for in-person public engagement events, such as public meetings, pop-up events, and special events, including meeting logistics, supplies, and event staffing.
• Assist in applying the latest tech tools to communicate project information and receive public input, utilizing platforms like ArcGIS, SurveyMonkey, MetroQuest, Poll Everywhere, TypeForm, Google Forms, Salesforce, WordPress, dashboards, interactive maps, etc.
• Use Adobe Creative Suite programs for basic file creation and editing, including InDesign, Illustrator, PhotoShop, and/or PremierePro.
• Coordinate vendor services, including printing, catering services, translation and interpretation services, toll-free phone lines, etc.
• Update stakeholder databases, project websites, and social media content regularly.
• Perform project tasks within allotted timeframes and budget parameters, ensuring timely and cost-effective completion.
• Communicate issues and challenges to management promptly.

Assistant Project Coordinator, Events Team

Account Manager

• Supports Metro projects and programs during all project phases, including planning, project delivery, and operations.
• Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs, and initiatives.
• Serves as liaison between Metro executive management and local elected officials, COGs, city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups.
• Identifies opportunities and risks for Metro's projects, programs, initiatives, and operations; develops strategies to maximize opportunities and minimize risks.
• Develops goals, objectives, workplans, and budgets for assigned areas or project units.
• Manages, trains, and motivates staff engaged in outreach programs; oversees consultant management including scope of work, budgeting, and performance.
• Evaluates and recommends participation levels at events; organizes and attends community meetings, press conferences, and special media events.
• Represents Metro at public venues and meetings.
• Researches complex and sensitive incidents, complaints, and concerns, collaborating across the organization to find solutions.
• Develops content and oversees the creation of project information, such as fact sheets, newsletters, e-blasts, and presentations.
• Provides recommendations to project management teams regarding community impacts during various project phases.
• Manages internal communication with senior staff to implement new directives for Metro projects and programs.
• Coordinates communications and strategic development for internal departments like community relations, media, and marketing.
• Provides expertise for Metro Board and Council, advising on agendas, briefings, and meetings.
• Provides day-to-day management and strategic direction to assigned staff.
• Acts as lead strategist for the use and development of visual, online, and graphic communications; utilizes social media metrics to enhance communications.
• Develops strategic plans to mitigate impacts related to construction.
• Facilitates community advisory committees, achieving stakeholder consensus.
• Communicates and implements safety rules, policies, and procedures; maintains accountability for the safety performance of all assigned employees.
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.
• May be required to perform other related job duties as necessary.

Construction Relations Manager – Metro G Line Project

• Perform a variety of tasks for public outreach and stakeholder engagement programs as a member of a project team under the guidance of a project manager.
• Draft written text for fact sheets, brochures, newsletters, posters, e-communications, and social media content.
• Complete tasks needed for in-person public engagement events, such as meeting logistics, supplies, and event staffing.
• Assist in applying tech tools to communicate project information and receive public input, utilizing platforms like ArcGIS, SurveyMonkey, MetroQuest, Poll Everywhere, TypeForm, Google Forms, Salesforce, WordPress, dashboards, interactive maps.
• Use Adobe Creative Suite programs for basic file creation and editing, including InDesign, Illustrator, Photoshop, and/or PremierePro.
• Coordinate vendor services, including printing, catering services, translation and interpretation services, toll-free phone lines.
• Update stakeholder databases, project websites, and social media content regularly.
• Perform project tasks within allotted timeframes and budget parameters, ensuring timely and cost-effective completion.
• Communicate issues and challenges to management promptly.