Application Engineer

Ardena Careers

full-time

Posted on: 9/26/2025

Origin: • 🇺🇸 United States

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💰 $65,000 - $80,000 per year

Mid-LevelSenior

Cyber SecurityERPETLSOAP

About the role

Oversee the lifecycle of SaaS and on-premise applications across business, laboratory, and production areas
Manage application configuration, upgrades, patching, user administration, and end-of-life transitions
Maintain system documentation, architecture diagrams, and change control records
Develop and support integrations using APIs, ETL tools, and system connectors to ensure data consistency across ERP, LIMS, MES, QMS, and other platforms
Provide Tier 2/3 support for assigned systems using IT ticketing systems such as Topdesk
Coordinate issue resolution with internal teams and third-party vendors
Collaborate with cross-functional teams to understand operational needs and translate them into system requirements
Liaise between users, IT, and vendors to ensure applications and data solutions support strategic goals
Participate in project planning, execution, and change management for new systems or enhancements

Bachelor’s degree in computer science, Information Systems, Engineering, or a related field
3+ years of experience in IT systems engineering, software application support, or a similar role
Strong experience with enterprise software systems (ERP, QMS, LIMS, MES)
Experience with integration technologies (REST/SOAP APIs, ETL tools, middleware)
Knowledge of GxP, data integrity (ALCOA+), and validation practices in regulated environments (pharmaceutical/biotech preferred)
Hands-on experience managing or supporting system integrations and connectors
Experience providing Tier 2/3 support and using IT ticketing systems such as Topdesk
Strong communication, organizational, and project management skills
Understanding of cybersecurity and risk management related to application and data governance