Ardelyx, Inc.

Strategic Account Manager

Ardelyx, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $155,000 - $209,000 per year

Job Level

SeniorLead

About the role

  • Serve as the primary point of contact for designated specialty pharmacy partners and services, addressing their inquiries and resolving performance-related issues
  • Collaborate with cross-functional teams (i.e. Patient Services) to develop and implement programs to support business objectives for specialty pharmacy services
  • Manage specialty pharmacy contractual requirements, lead quarterly business reviews and uphold specialty pharmacies to key performance indicators
  • Analyze and track trends for specialty pharmacies through multiple data sources (i.e. pharmacy dashboard, real-time data; etc) to help drive process improvement and key strategic initiatives
  • Work on implementation and project management of specialty pharmacy programs across brands
  • Develop training
  • Address internal inquiries, resolving issues, and facilitate training for specialty pharmacy communication between Patient Services and other cross-functional teams for designated specialty pharmacy partner
  • Identify and pursue opportunities to expand the reach and impact of our specialty pharmacy programs

Requirements

  • Master’s or Bachelor’s degree in Pharmacy, Healthcare Administration, Business Administration, or a related field
  • 7 - 9 years of experience in a specialty pharmacy, or healthcare management field or equivalent experience
  • Strong knowledge of specialty pharmacy operations, market trends, and regulatory requirements
  • Excellent interpersonal and communication skills with a proven ability to build and maintain relationships with diverse stakeholders
  • Demonstrated strategic thinking, problem-solving skills, and the ability to analyze complex data and make informed decisions
  • Understanding of managed care and pharmacy benefit cost management levers preferred
  • Project management experience preferred – ability to track complex projects and bring tasks to completion on time and within budget
  • Proficiency in relevant software applications and tools for data analysis and reporting is preferred