SOC Analyst

Arctiq

SOC Analyst monitoring and triaging security alerts across multiple platforms for diverse clients. Driving continuous improvement of detection and response processes in a managed service environment.

Posted 5/14/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformLinuxTCP/IP

About the role

Key responsibilities & impact

Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and cloud telemetry for our managed client base, applying severity classification and initial enrichment on every event you touch.
Investigate suspicious activity end-to-end — from validation and pivoting through to root-cause analysis — using knowledge of attacker tradecraft, the MITRE ATT&CK framework, and the cyber kill chain to reach confident, well-supported conclusions.
Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with client and engineering teams.
Partner with Detection Engineering to reduce noise and false positives, and to propose, test, and deploy new analytics, automations, and SOAR playbooks that make the SOC faster and more accurate.
Maintain audit-grade documentation throughout every case, capturing notes, timelines, and customer-facing communications cleanly in the ticketing and case-management system.
Consistently meet triage, investigation, and notification SLAs while sustaining high accuracy, low false-positive rates, and strong client satisfaction across the portfolio.
Drive continuous improvement of the SOC by feeding lessons learned back into detections, playbooks, runbooks, and knowledge-base articles in partnership with SOC Leadership and Detection Engineering.
Operate on an assigned shift (Day, Swing, or Night) within a 24x7 rotation — including weekends and holidays as scheduled — and respond to on-call escalations when required.

Requirements

What you’ll need

One or more years in an IT security role or IT support role with significant security responsibilities.
Working knowledge of core security concepts: TCP/IP, common protocols, Windows and Linux fundamentals, Active Directory / Entra ID, cloud (Azure / AWS / GCP) basics, and common attacker techniques.
Familiarity with at least one SIEM and one EDR/XDR platform; comfortable writing or modifying basic queries (KQL, SPL, or similar).
Demonstrated ability in effective communication and collaborating in a diverse high-performance team environment a strong commitment to customer service.
Individuals will be required to submit to a background examination.

Benefits

Comp & perks

inclusive work environment
accommodations throughout the interview process

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SIEMEDRXDRKQLSPLTCP/IPActive DirectoryAzureAWSGCP

Soft Skills

effective communicationcollaborationcustomer serviceproblem-solvingattention to detailteamworkadaptabilitytime managementcritical thinkingcontinuous improvement