Channel Account Manager – MSP

Arctic Wolf

Channel Account Manager responsible for driving revenue and developing MSP partner relationships. Engaging key stakeholders and leading joint business plans within a high-growth cybersecurity company.

Posted 5/21/2026full-timeMinnesota • 🇺🇸 United StatesMid-LevelSenior💰 $67,700 - $166,500 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Build and maintain strong, strategic relationships with key stakeholders across assigned managed service provider (MSP) partners
Develop and execute partner enablement plans, including training, certification, and ongoing education to drive partner effectiveness and growth
Lead joint business planning with partners, establishing clear revenue targets, success metrics, and performance milestones
Collaborate cross-functionally with sales, marketing, support, and leadership teams to support partner success and exceed expectations
Influence pipeline development and maintaining up-to-date opportunity tracking in Salesforce
Consistently meet or exceed revenue, pipeline, and partner-driven sales goals
Drive adoption of Arctic Wolf’s solutions and new technologies across the partner ecosystem
Onboard and develop new high-potential partners to expand market coverage
Proactively manage channel dynamics and resolve conflict through clear communication and adherence to Arctic Wolf’s partner program guidelines

Requirements

What you’ll need

3+ years of channel sales, partner management, or territory management experience in cybersecurity, networking, or SaaS
Strong understanding of MSP go-to-market models and partner ecosystems
Experience developing and executing joint business and marketing plans with partners
Familiarity with distribution-led channel models
Proven track record in pipeline generation, forecasting, and closing partner-driven opportunities
Ability to thrive in a dynamic, fast-paced environment
Willingness to travel regularly within the assigned territory

Benefits

Comp & perks

Equity for all employees
Flexible time off and paid volunteer days
401k match
Training and career development programs
Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

channel salespartner managementterritory managementpipeline generationforecastingclosing opportunitiesbusiness planningmarketing plansMSP go-to-market modelsdistribution-led channel models

Soft Skills

relationship buildingcollaborationinfluencecommunicationconflict resolutionadaptabilitystrategic thinkingleadershipproblem-solvingorganizational skills