Arctic Wolf

Director, Sales Engineering

Arctic Wolf

full-time

Posted on:

Location Type: Remote

Location: TexasUnited States

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Job Level

Tech Stack

About the role

  • Recruit, hire, lead, develop, and retain a high-performance Sales Engineering team to help support our Sales business
  • Build relationships and collaborate across Sales, Architects, Sales Ops, Marketing, Product Management and R&D teams to ensure organizational agility while leading your team(s).
  • Engage in and help build and/or maintain prospect/partner technical and/or executive relationships which help accelerate AW brand awareness and business closure.
  • Monitor, review and coach SE’s to enhance their objection handling, demonstrations, and overall ability to architect and scope AW solutions to solve customer problems.
  • Develops sales engineers according to demands of AW business and professional goals.
  • Acts as district escalation point for technical sales campaigns.

Requirements

  • Minimum of 1 year in a front line management role, preferably leading a presales engineering team within networking, security, infrastructure, SaaS, or governance risk and compliance industries.
  • Minimum of 3 years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions
  • Minimum of 3 years supporting, delivering, or designing enterprise IT systems
  • Ability to articulate the business application/value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers
  • Excellent written, verbal, presentation, time management, and attention to detail
  • Demonstrates and leads with strong emotional intelligence in all situations.
  • Ability to manage fluid change and prioritizes work as such.
  • Must thrive in a dynamic work environment.
  • Is seen, and performs as, player-coach with respect to Manager/individual contributor.
  • Is willing to mentor; as well as be mentored.
  • Is inspiring and motivational
  • Practitioner, consultative or Pre-Sales experience in technical domains such as: Networking, Security and Server infrastructures, Identity Mgmt, Cloud Services, Governance, Risk and Compliance
  • Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions.
Benefits
  • Equity for all employees
  • Flexible time off and paid volunteer days
  • RRSP and 401k match
  • Training and career development programs
  • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
  • Robust Employee Assistance Program (EAP) with mental health services
  • Fertility support and paid parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
presales engineeringcustomer-facing roleenterprise IT systemssecurity solutionsnetworkingsecurityinfrastructurecloud servicesidentity managementgovernance risk and compliance
Soft skills
emotional intelligencewritten communicationverbal communicationpresentation skillstime managementattention to detailmentoringinspiringmotivationaladaptability