Business Operations Intern

Archetype

. As a Business Operations Intern, you support projects that improve the efficiency, accuracy and effectiveness of our People operations.

Posted 7/22/2026internshipKuala Lumpur • 🇺🇸 United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills, with a focus on process improvement and workflow automation. Proficient in maintaining accurate documentation and utilizing reporting tools to enhance operational efficiency.

Highest-signal resume keywords

Process ImprovementWorkflow AutomationData AnalysisMicrosoft ExcelReporting Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisProcess MappingWorkflow AutomationProject ManagementBusiness Analytics

Soft Skills

Analytical SkillsOrganizational SkillsAttention to DetailWritten CommunicationCuriosity

Tools & Technologies

Microsoft ExcelGoogle SheetsPower BILooker StudioAI Tools

Industry Keywords

People OperationsOperational EfficiencyProcess DocumentationContinuous ImprovementVersion Control

About the role

Key responsibilities & impact

As a Business Operations Intern, you support projects that improve the efficiency, accuracy and effectiveness of our People operations.
You support projects to improve the quality and integrity of People data, ensuring organisational structures, employee records and documentation remain accurate and up to date.
You review existing workflows and translate manual processes into clear process maps, checklists and standard operating procedures.
You identify opportunities to automate repetitive tasks using digital tools, AI and workflow automation platforms, helping reduce manual effort and improve operational efficiency.
You assist in developing automated reports and dashboards that improve operational visibility, reporting accuracy and decision-making.
You support the testing and implementation of new workflows, templates and process improvements across the People function.
You conduct research, analyse existing processes and recommend practical improvements that reduce manual effort and improve operational efficiency.
You maintain process documentation, version control and operational libraries, ensuring information remains organised, current and accessible.
You collaborate with the People team on operational projects and continuous improvement initiatives.

Requirements

What you’ll need

Currently enrolled in a university programme requiring a mandatory internship of a minimum of 12 weeks.
Currently pursuing a degree in a relevant discipline, with an interest in business operations, process improvement, workflow automation, project management, systems development or business analytics.
Strong analytical and problem-solving skills with a structured approach to work.
Excellent organisational skills and strong attention to detail.
Comfortable working with spreadsheets, structured data and process documentation.
Familiarity with Microsoft Excel or Google Sheets; experience with Power BI, Looker Studio or similar reporting tools is advantageous.
Interest in workflow automation, AI tools or low-code platforms is highly desirable.
Strong written communication skills with the ability to document processes clearly and logically.
Curious, proactive and eager to learn in a collaborative, fast-paced environment.

Benefits

Comp & perks

Opportunity to work with colleagues from 21 offices worldwide, gaining diverse perspectives and experiences.
Part of an organization that prioritizes diversity, equity, and inclusion, ensuring a welcoming and inclusive workplace for all.
A team that values curiosity, ambition and kindness, fostering a supportive and inspiring work environment.
Access to ongoing learning and development opportunities to enhance your skills and grow your career.