Benefits Administrator
Archetype Themes
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handle all daily benefits operations, including enrolling employees, maintaining eligibility, processing changes, submitting information to insurance carriers, updating payroll deductions, and supporting compliance tasks
- Work closely with our licensed agent and company leadership to ensure employees receive accurate, timely support
- Collect required employee and dependent information
- Enter new hire data into benefits platforms (Employee Navigator, Ease, etc.)
- Provide plan summaries, SBCs, and required notices
- Process medical, dental, and vision plan elections
- Submit enrollments and changes to insurance carriers
- Track enrollment confirmations and ID cards
- Maintain accurate employee eligibility and coverage status
- Process qualifying life events (marriage, birth, loss of coverage, etc.)
- Handle additions, terminations, and plan changes
- Update payroll deductions for benefits
- Respond to employee benefits questions via email and messaging
- Maintain organized digital records for compliance
- Reconcile monthly carrier billing statements
- Identify and correct premium discrepancies
- Coordinate with payroll to ensure deductions are accurate
- Submit forms, documents, and updates to carriers as needed
- Maintain enrollment documentation and audit trails
- Assist with ACA tracking and reporting
- Manage COBRA notifications (with third-party vendor)
- Ensure compliance with company policies and deadlines
- Support annual open enrollment and plan renewals
- Keep benefits platforms updated with correct plan information
- Upload new plan documents and SBCs
- Maintain census files and reports
- Assist with technology integration between benefits, HR, and payroll systems
Requirements
- Strong administrative or HR/benefits operations experience (preferred)
- Experience with benefits platforms (Employee Navigator, Ease, Rippling, Gusto, or similar) is a major plus
- Excellent written and verbal English communication
- Strong attention to detail and accuracy
- Ability to follow structured processes and meet deadlines
- Comfortable working U.S. business hours (at least 4–6 hours overlap)
- High-level computer literacy (Google Workspace, spreadsheets, data entry)
- Fast learner, reliable, and proactive
- Experience working with U.S. insurance carriers (Aetna, BCBS, UHC, Cigna, Humana, Delta Dental, etc.) (preferred)
- Prior HR Coordinator or Benefits Specialist experience (preferred)
- Understanding of U.S. health insurance terminology (preferred)
- Knowledge of payroll deduction workflows (preferred)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits operationsemployee enrollmenteligibility maintenancepayroll deductionsmedical plan processingdental plan processingvision plan processingACA trackingCOBRA notificationsdata entry
Soft skills
attention to detailwritten communicationverbal communicationreliabilityproactivityability to follow processestime managementorganizational skillscustomer supportcollaboration