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About the role
Key responsibilities & impact- Oversee a group of leaders to manage and execute the enrollment process effectively
- Act as the primary strategic point of contact for assigned partner campuses
- Direct and drive enrollment performance across various teams or partners
- Lead, train, and mentor Assistant Directors of Admissions
- Collaborate with internal and external stakeholders to evaluate and optimize admissions workflows
- Utilize enrollment data and market analysis to guide strategic decision-making
- Provide compliance oversight across all teams
- Serve as the final point of escalation for complex partner or student concerns
- Support new partner onboarding, program launches, and organizational growth initiatives
- Interview, hire, and train new staff and leaders
- Oversee the daily operations of the admissions team
Requirements
What you’ll need- Thorough knowledge of the college admissions process
- A proven track record of achieving measurable results in a fast-paced, deadline-driven department
- Commitment to customer service with a continuous focus on improvement
- Demonstration of effective verbal and written communication skills
- Strong ability to motivate others
- Ability to manage multiple database systems
- Ability to train and support other staff members
- Strong quantitative, analytical, and reporting skills
- Demonstration of strong planning, initiative, and problem-solving skills
- Bachelor's Degree
- 10+ years of admissions, customer service, or sales experience
- 5+ years of management experience
Benefits
Comp & perks- Medical, dental, and vision plans
- Paid time off and sick days
- 401k plans with full contribution match up to 4%
- Up to 12 weeks of parental leave with 6 weeks paid
- Tuition reimbursement up to $5,250 per year
- Flexible working environment and schedule
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
enrollment processdata analysiscompliance oversightreporting skillsdatabase management
Soft Skills
leadershipmentoringcommunication skillscustomer servicemotivationplanninginitiativeproblem-solving
Certifications
Bachelor's Degree