Associate Director – Admissions

Archer

Associate Director of Admissions overseeing admissions team and executing enrollment processes at Archer Education. Collaborating with partner campuses and maintaining effective relationships within the organization.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $80,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee a team of Admissions Advisors to manage and execute the enrollment process effectively
Support, strategically plan, and collaborate with partner campuses
Develop, train, and maintain quality staff
Enhance and maintain effective communication and relationships within Archer Education
Work closely with partner campuses to ensure enrollment processes are being executed in a manner that is best for the student and the college/university
Make strategic and operational decisions to ensure the execution of an efficient and student-focused admissions process
Maintain a thorough working knowledge of all online programs and all internal and external policies, procedures, and requirements of our partner schools
Ensure assigned enrollment plans are met or exceeded through supervising and monitoring reps and individual contributions
Responsible for training Admissions Advisors to ensure they have the necessary product knowledge to accurately present college programs
Ensure admissions staff are exercising discretion within process and following compliance guidelines
Responsible for quality assurance of the team (listening to phone calls and providing feedback)
Handle escalated student or staff concerns
Interview, hire, and train new staff and leaders
Oversee the daily operations of the admissions team
Provide constructive and timely performance evaluations
Handle discipline and termination of employees in accordance with company policy
Provide work direction and problem-solving assistance to other individuals
Supervise staff, including scheduling and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.

Requirements

What you’ll need

Thorough knowledge of the college admissions process
A proven track record of achieving measurable results in a fast-paced, deadline-driven department
Commitment to customer service with a continuous focus on improvement
Demonstration of effective verbal and written communication skills
Strong ability to motivate others
Ability to manage multiple database systems
Ability to train and support other staff members
Strong quantitative, analytical, and reporting skills
Demonstration of strong planning, initiative, and problem-solving skills
Bachelor's Degree
Experience overseeing individual contributors
3+ years of admissions, customer service, or sales experience

Benefits

Comp & perks

medical, dental and vision plans
paid time off
sick days
401k plans and a full contribution match up to 4%
Up to 12 weeks of parental leave with 6 weeks paid
up to $5,250 per year in tuition reimbursement for continuing education
flexible working environment and schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

college admissions processdatabase managementquantitative skillsanalytical skillsreporting skillstraining and developmentquality assuranceperformance evaluationcustomer servicesales experience

Soft Skills

effective communicationmotivationplanninginitiativeproblem-solvingteam leadershiprelationship managementstrategic planningcollaborationdiscretion

Certifications

Bachelor's Degree