Arch Global Services (Philippines) Inc.

Financial Planning and Analysis

• Responsible for preparation and filing of various tax returns
• Process and reconcile tax related transactions with a strong focus on accuracy, timeliness, and the ability to work in a fast paced environment
• Prepare Quarterly and annual Municipal tax returns
• Prepare weekly FICA deposit report & check request
• Prepare Quarterly FICA returns
• Prepare semi-weekly FET deposits
• Prepare and file Quarterly FET returns
• Process wire transfer requests for tax payments
• Kentucky Municipal Tax - PosiTax reconciliations
• Process journal entries
• Electronic filings of premium tax and assessments
• Copying, Scanning & Filing of premium tax returns
• Processing check request to CoreIntegrator
• Process state income tax payments
• Mailing and filing of state income tax returns
• Prepare supporting documents for premium tax returns

Junior Finance Analyst – US Tax

Systems Engineer

• Manage and optimize Snowflake and Databricks environments, including performance tuning, cost controls, workload isolation, and scaling; provide secondary support for Azure SQL and Azure Data Factory.
• Build and maintain data pipelines using Databricks, Snowflake Streams/Tasks, and Azure Data Factory.
• Enforce security and governance controls including RBAC, encryption, auditing, masking, lineage, and Entra ID (Azure AD) integration.
• Tune queries and workloads using native tools such as Snowflake Query Profile, Databricks SQL Analytics, and Azure Monitor.
• Implement and maintain disaster recovery, replication, backup, and archival strategies across platforms.
• Collaborate with data engineers, data scientists, BI teams, and architects to support scalable data models, integrations, and reporting.
• Provide production support, incident response, and root-cause analysis for data platform issues.
• Evaluate and adopt new platform features (e.g., Snowflake Native Apps, Databricks Unity Catalog) to improve governance and automation.

Systems Engineer – Mid Shift

• Collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translate them to specifications.
• Performs a liaison function between the DPM, business users, software engineers and QA analysts for implementing software solutions.
• Works with the business users and DPM/Proxy DPM to accurately capture all stakeholder requests and translate them into system specifications.
• Writes user stories based on the epics or larger scope stories created by the DPM/Proxy DPM.
• Meets INVEST and DOR criteria for stories.
• Works with the Sprint team on breaking stories down into smaller vertical slices.
• Identifies and captures Acceptance Criteria for user stories.
• Collaborates with the testers to ensure that all software components are tested adequately.
• Reviews test cases in Test Rails, collaborates with Developers and Testers on the right number of tests, types of tests applicable for the story, and the story DOD.
• Accepts the story on behalf of the DPM/Proxy DPM, confirms it meets the DOD.
• Collaborates with QA on documenting bugs found in non-production environments and captures them in Jira.
• Helps PDM/Proxy DPM prioritize non-prod bugs and issues based on potential Production impact.
• Assists Support group with identifying DOR for Production bugs.
• Leads the end-to-end/integration testing, assists DPM in planning of the test effort.
• Maintains product and system documentation in Confluence, Miro, and other tools.
• Collaborates with BPMs, analyzes, maps, and communicates current state and future state business processes.
• Continuously builds relationships with business users and obtains and grows knowledge about the business process.
• Serves as an SME on the Product Team.

Senior Business Systems Analyst – Nightshift

QA Engineer

• Responsible for ensuring the quality, reliability, and performance of enterprise applications.
• Manually test and automate backend systems, APIs, and data validation.
• Collaborate closely with crossfunctional teams to deliver highquality software solutions.
• Perform functional, regression, and integration testing.
• Create and modify test cases and test scripts, including automated tests using Cypress.
• Execute comprehensive API testing using tools like ReadyAPI or Postman.
• Conduct database testing using Microsoft SQL Server and validate business logic and service integrations.
• Support performance and load testing activities using tools such as LoadRunner.

Senior QA Engineer – Nightshift

Frontend Engineer

• Develop and develop high-quality, responsive user interfaces for web and mobile applications
• Conduct user research, usability testing, and gather feedback to inform design decisions
• Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts
• Implement and maintain UI components using modern frontend technologies and framework
• Write clean, maintainable, and well-documented code
• Optimize applications for maximum speed and scalability
• Troubleshoot and debug issues across the entire stack
• Participate in code reviews to ensure code quality and best practices

Software Engineer – Front-end

Data Engineer

• Implement complex databases and data pipelines that put analytics at the heart of real-time decision-making.
• Work closely with leaders across the company on high-profile analytics projects that drive business strategies.
• Provide technical guidance and ensure the use of sound engineering practices and effective use of resources.
• Advance our implementation capabilities and help our team deliver solutions faster.
• Work with strategic partners to solve business problems by developing best-in-class data solutions.
• Perform data manipulation using SQL and Python to develop data assets.
• Leverage technology to automate data ingestion, transformation, and integration.
• Evaluate data quality and completeness.
• Build strong partnerships with peers across the organization to support data-related goals.
• Explore new technologies and data sources with curiosity and creativity.
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines.
• Discover and explore new sources of data with curiosity and creativity.
• Create and maintain optimal data pipeline architecture.

Data Engineer – Mid

• Work closely with predictive modelers to assemble large, complex data sets that help solve business problems and increase profitability
• Perform data manipulation and transformation using SQL and Python
• Identify, design, and implement internal process improvements: automating manual processes and optimizing data pipelines
• Discover and explore new sources of data with curiosity and creativity
• Create and maintain optimal data pipeline architecture
• Author detailed and comprehensible documentation of data pipelines and technical solutions
• Ensure data quality and completeness

Data Engineer – Mid Shift

Application Engineer

• Lead and execute application deployments on Azure Kubernetes Service (AKS) using ArgoCD GitOps workflows.
• Manage release pipelines, validate deployment readiness, coordinate release windows, and ensure proper rollback strategies.
• Monitor deployment health and proactively resolve issues.
• Serve as the primary operational owner for applications running on AKS, serverless, PaaS, and hybrid environments.
• Manage application upgrades, patching, configuration updates, and environment alignment across Dev/QA/UAT/Prod.
• Troubleshoot application issues end-to-end (Kubernetes, containers, logs, APIs, configs, pipelines, integrations).
• Support API gateway deployments, routing policies, plugins, service onboarding, and troubleshooting via Kong Konnect.
• Monitor application health using tools such as Azure Monitor, Prometheus, Grafana, App Insights, and ELK/FluentBit.
• Create and refine dashboards, alerts, and runbooks to ensure rapid incident detection and resolution.
• Work with development, cloud, automation, and security teams to refine release automation, pipelines, and operational workflows.
• Maintain accurate documentation for deployments, configurations, operational procedures, and troubleshooting guides.
• Ensure compliance with enterprise governance, change management, and release management policies.