Arch Global Services (Philippines) Inc.

Data Analyst

• Gather, process and present data to aid in informed decision-making
• Work closely with senior analysts and managers for accurate and timely reporting
• Maintain reports, dashboards, and visualizations using tools like Excel, SQL, PowerBI
• Responsible for the preparation and delivery of periodic management reports
• Upload and download data from various sources
• Analyze data to identify trends, patterns, and insights
• Reconcile and validate data for accuracy
• Collaborate with cross-functional teams for analytical support
• Identify opportunities to automate reporting processes

Data Analyst – Mid

Data Scientist

• Collaborate with experienced modelers to build predictive models and analytic solutions using Python or R; apply techniques such as GLM, GAM and decision trees
• Manipulate data using R or SQL Server; develop advanced ad hoc queries to investigate data anomalies and to summarize data for pattern detection
• Develop Python or R functions and SQL stored procedures to automate recurring tasks
• Create and maintain documentation associated with models
• Assist in implementation and testing of models
• Develop dashboards in Power BI to facilitate analyses that support modeling efforts or enable model usage
• Monitor the performance and usage of models

Data Scientist – Midshift

Claims Specialist

• Lodge new claims within 24 hours of receipt, urgent claims within 2 hours
• Send acknowledgement to broker and if applicable – claimant
• Attach schedule and PDS to claim file during FNOL process
• Prepare claims histories across all lines
• Distribute claims histories to brokers
• Check integrity of claims reports to brokers and underwriters
• Monitor relevant claims inbox and work with Senior to allocate
• Assist with call backs to validate EFT details
• File documents on claims systems as needed
• Work closely with Claims Administrator and provide support as needed
• Process and/or review claims payments across all systems
• Perform ad hoc reconciliations and assist in quarterly and annual audit.
• Collaborate effectively with claims handlers and other business units
• Adhere to company’s policies, procedures and local guidance as well as to the legislation.

Junior Claims Analyst – Dayshift

Financial Planning and Analysis

• Collection, organization, and dissemination of complex data sets
• Execute daily activity for collection and resolution of outstanding premiums
• Process bureau settlements into IRIS
• Build relationships with Underwriters and Brokers
• Participate in cross-functional finance projects

Data Analyst – Mid

Data Scientist – Midshift

Junior Claims Analyst – Dayshift

Finance Analyst, Credit Control