Analyze, query, and manage claims corrections according to defined business rules and procedures
Research and determine scope and complexity of issue then identify steps to resolve all internal data exceptions within various systems in timely and accurate manner
Determine root cause for data quality errors and make recommendations for long-term solutions
Determine business impact level for data quality issues
Collaborate and maintain cross-functional working relationships with team members of multiple business units; Claims Third-party Administrators (TPA), Programmers, and approved vendors to analyze and correct data quality errors
Produce ad-hoc reporting for TPA, Business, IT teams, and external partners

Requirements

Working knowledge of insurance industry and insurance claims operations particularly in the area of commercial property and casualty claims
Adherence to data quality standards to ensure accuracy and provide logical approach to identify, compare, resolve, and improve data quality
Hands-on experience and strong aptitude with SQL, Snowflake, and Microsoft Excel and Power BI
Exceptional communication (written and verbal), evaluation, listening, and interpersonal skills to effectively maintain productive working relationships with internal/external peers and other professionals across organizational lines
Demonstrate accuracy and attention to detail
Strong organization and time management skills
Ability to self-start and work independently
Bachelor’s degree preferred
At least two (2) years of work experience at an insurance company and/or insurance claims loss adjustment service provider supporting property and casualty insurance regarding policies, claims, and resolutions for commercial accounts.

Benefits

multiple medical plans plus dental, vision and prescription drug coverage
competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance and Tuition Reimbursement
Backup Child and Elder Care
and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLSnowflakeMicrosoft ExcelPower BIdata quality analysisdata managementdata exception resolutionad-hoc reportingroot cause analysisbusiness impact analysis

Soft Skills

communicationevaluationlisteninginterpersonal skillsorganizationtime managementattention to detailindependencecollaborationproblem-solving

Certifications

Bachelor's degree