TOC Engineer

Arcadis

TOC Engineer responsible for operational IT tasks and ensuring end-user experience. Engaging with technologies from Cisco and Microsoft in global settings.

Posted 4/22/2026full-timeMakati • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureDNSLinux

About the role

Key responsibilities & impact

Responsible on working all tickets and other operational tasks.
Ensure regular system backups in place
Manage and configure backup toolset
Perform quick system restores for disaster recovery purposes
Apply industry best practices in maintaining and operating hosting and networking assets
Asset Change Management. Maintenance and improvements on CMDB
Provide fast and quality solutions to outages detected by our monitoring tool
Resolve issues that has high customer impact
Provide indebt root cause analysis, and apply logical solutions
Act as control and enact identity policies
Provide SSO integration on accredited external sites/application
Maintain health of AD infrastructure and functionalities
Deploy latest patches on resources
Perform in-places OS upgrades
Provide the best end user experience possible
Maintenance/Administration of Tech assets

Requirements

What you’ll need

High Technical experience in technologies mainly but not limited to Cisco and Microsoft solutions. Able to operate/navigate on technologies regarding Virtualization, PaaS, IaaS, Security and recovery, Azure Storage, AD, DNS, Windows Server OS, SCCM, Linux, PowerShell.
Demonstrate significant technical abilities by quickly restoring outages, able to provide detailed Root Cause Analysis for server slowness/outages.

Benefits

Comp & perks

Our Commitment to Equality, Diversity, Inclusion & Belonging
Meaningful work and the opportunity to build a career that is right for you

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

disaster recoveryroot cause analysissystem backupsOS upgradesSSO integrationActive DirectoryPowerShellCisco technologiesMicrosoft solutionsLinux

Soft Skills

problem solvingcustomer servicelogical thinkingattention to detailcommunication