Operations Work Coordinator – Entry or Senior Level
Xcel Energy
Traffic Operations Centre Operator
Arcadis
part-time
Posted on:
Origin: • 🇨🇦 Canada
Visit company websiteSalary
💰 CA$19 per hour
Job Level
Mid-LevelSenior
About the role
- Operate ITS devices and information systems on a multi-monitor computer workstation
- Monitor roadways for ongoing traffic movements and incidents
- Dispatch and coordinate with First Responders and City staff/contracted crews for routine and emergency road traffic maintenance
- Disseminate traveler information and manage real-time data entry database
- Collect, review, validate, and disseminate road restriction/closure information to minimize public disruption
- Work in a 24/7/365 environment with flexible shift times (mostly nights and weekends)
- Perform duties at the City of Toronto RESCU Traffic Operations Centre (703 Don Mills Road) and collaborate with stakeholders as required
Requirements
- High school or GED Diploma
- In-depth experience with Windows PCs and proficiency using multi-monitor computer workstations
- Ability to quickly enter and manage a real-time data entry database
- In-depth knowledge of Toronto geography and roadway network
- Skills in interpersonal relationships and ability to work well within a diverse group
- Confidence to use freeway management and other traffic control computer applications and technologies (cameras, variable message signs, sensors, control devices)
- Self-motivated with ability to maintain situational awareness of the City's entire road network
- Previous experience writing reports and correspondence considered an asset (training/support provided)
- Ability to coordinate real-time activities and stay calm under conflicting priorities
- Confident to take calls and dispatch via radio or telephone and communicate clearly and concisely
- Ability to use sound judgement while collecting, reviewing, validating, and disseminating road restriction/closure information to the public
