Assist in development of complex SQL data models that support large scale Behavioral Health performance monitoring and Risk Stratification algorithms
Support delivery of customer-facing dashboards, reports, and presentations distilling complex information into concise visuals and written insights
Deeply support our customers’ use of Arcadia’s analytics products including query- and dashboard-building platforms, providing hand-holding and co-development of code and content to clients
Collaborate with Product Managers, Analysts, and Data Scientists across teams
Create high value analytics and reporting for Arcadia customers
Provide direct support to clients with technical and healthcare subject matter expertise and coaching, especially on customer-authored dashboards and reports
Maintain clear documentation that helps drive decision making forward
Provide support and coverage to teammates on multiple complex projects using SQL and dashboarding expertise
Bring thought leadership to the creation of analytics products
Become a subject matter expert on Arcadia’s dashboard self-authoring product and manage multiple customer projects
Requirements
2+ years of healthcare analytics experience
Passion and patience for documentation and hands-on client support
Comfortable speaking with clients about their objectives and translating those into deliverables
Experience analyzing healthcare data
Experience with project planning and timeline management on complex analytic projects
Ability to query and manipulate relational databases with SQL
Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving
(Preferred) Experience working at or with government agencies, behavioral healthcare providers, health plans
(Preferred) A passion for communicating data through clear and compelling visual design
(Preferred) Experience hands-on coaching on technical tools in a virtual environment
(Preferred) Experience with healthcare quality measure specifications and claims data
(Preferred) Experience with the AWS platform
(Preferred) Advanced SQL skills with version control (Github), and DBT
(Preferred) Experience using collaboration tools such as Jira and Confluence