Arcadia

Principal Analyst, Customer Insights

Arcadia

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

SQL

About the role

  • Define and lead analytic strategy across large-scale, high-visibility customer engagements
  • Architect advanced analytic frameworks supporting medical economics, performance measurement, population health, and value-based care initiatives
  • Serve as the senior-most analytic escalation point for complex methodological or data integrity questions
  • Translate contractual requirements and strategic objectives into measurable analytic roadmaps
  • Drive cross-functional alignment across Product, Engineering, Actuarial, Data Science, Finance, and Customer Success
  • Ensure technical excellence and rigor in all analytic deliverables; establish quality standards and governance practices
  • Identify scalable opportunities for automation, reusable intellectual property, and analytic innovation
  • Present insights and strategic recommendations to senior and executive-level stakeholders
  • Mentor and develop Lead, Senior, and Data Analysts, elevating analytic capability across the team
  • Influence product and roadmap decisions through data-driven thought leadership

Requirements

  • 8–10+ years of healthcare analytics experience, with strong payer experience preferred
  • Deep expertise in medical economics, claims data analysis, quality performance measurement, and value-based care
  • Advanced SQL proficiency, including optimization of complex queries in large data environments
  • Experience designing analytic methodologies and scalable frameworks
  • Demonstrated success influencing senior or executive stakeholders
  • Proven experience leading large, complex analytic initiatives with significant business impact
  • Strong data storytelling and executive-level communication skills
  • Experience mentoring and elevating senior analytic talent
Benefits
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQLdata analysisanalytic methodologiesanalytic frameworksdata integrityperformance measurementclaims data analysismedical economicsautomationdata storytelling
Soft Skills
leadershipcommunicationmentoringinfluencingcross-functional alignmentstrategic thinkinganalytical thinkingexecutive-level communicationteam developmentstakeholder engagement