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About the role
Key responsibilities & impact- You'll own our self-serve to enterprise motion. Day to day, that means:
- Write the playbooks for how we sell, expand, and tell Arcade's story as the team grows.
- Run experiments with Marketing and RevOps to test new outbound and expansion plays.
- Use product usage and revenue data to spot which accounts are ready for an enterprise conversation, and which still need time.
- Work hands-on with customers to understand their use case and coach them on using Arcade's full product (demos, video, content) to tell their story.
- Lead enterprise pricing and packaging conversations on our biggest opportunities, aligned to outcomes the customer already cares about.
- Bring product feedback back to PMs who actually listen.
Requirements
What you’ll need- 3 to 5+ years in a customer-facing commercial role with closing or expansion experience. Traditional AE seats count. So do SE, CS, Account Management, PMM, agency, and founder-led sales, if you drove revenue.
- Experience at a fast-growing startup, ideally through an early-scale phase (10 to 100+ employees, $1M to $20M+ in ARR).
- Familiarity with product-led growth. You understand how self-serve users become enterprise buyers.
- A builder's instinct. You don't wait for a playbook. You write one, ship it, see what breaks, and iterate.
- Storytelling instincts. You can take a customer's messy goals and turn them into a clear narrative. Bonus if you've shipped something publicly that proves you can produce, not just pitch.
- Salesforce hygiene, clean pipeline, accurate forecasting.
- Data fluency. You use product signals and pipeline data to prioritize.
- Urgency, and the ability to collaborate across Sales, Marketing, and Product.
Benefits
Comp & perks- Competitive salary and meaningful equity
- Unlimited PTO and sick days
- 401k plus top-tier Health, Dental, Vision
- Remote work stipend and commuter benefits
- Meeting-light culture
- Biannual company retreats
- Notion, Linear, Superhuman
- A team that values diversity and inclusion
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer-facing roleclosing experienceexpansion experienceproduct-led growthdata fluencySalesforce hygieneaccurate forecasting
Soft Skills
storytellingcollaborationurgencybuilder's instinct
