Ecom Operation Specialist

Arc'teryx Equipment

Ecom Operation Specialist enhancing post-purchase journey at Arc'teryx Japan's ecommerce. Managing order checks and customer inquiries to build customer loyalty and satisfaction.

Posted 6/29/2026full-timeTokyo • 🇯🇵 JapanMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own and continuously improve the post-purchase customer journey for Arc'teryx Japan's ecommerce business
Manage order check, error handling, and escalation responses, including Guest Service inquiry escalations and SAP linkage confirmation.

Requirements

What you’ll need

3+ years of experience in ecommerce, logistics, or retail operations.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Arc'teryx Equipment Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1989 🛒 Retail 👗 Fashion Retail
Fashion Arc'teryx Equipment is a company known for its high-quality outdoor gear, including clothing and equipment designed for activities like hiking, skiing, and climbing. The company emphasizes innovation in its product lines, offering features such as the new ePE membrane for waterproofing, which is lighter and more sustainable. Arc'teryx is committed to accessibility and aims to provide an inclusive online experience, conforming to the Web Content Accessibility Guidelines (WCAG) 2. 0. They offer a wide range of products in men's and women's collections, including their latest touring gear and winter collection. Arc'teryx also focuses on personalizing their customer experience through the use of cookies on their website to enhance functionality and advertising. Ecom Operation Specialist Job not on LinkedIn 🔥 52 minutes ago 🏢🏡 Tokyo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and continuously improve the post-purchase customer journey for Arc'teryx Japan's ecommerce business
Manage order check, error handling, and escalation responses, including Guest Service inquiry escalations and SAP linkage confirmation. 🎯 Requirements
3+ years of experience in ecommerce, logistics, or retail operations. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Technology Advisor 🕒 2 days ago Kyndryl 10,000+ employees 🏢 Enterprise 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Customer Technology Advisor at Kyndryl working with consulting and customer partners. Driving technology solutions and supporting pre-sales for valuable customer engagements. 🏢🏡 Tokyo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior Senior Specialist, General Affairs 🕒 3 days ago Astroscale 501 - 1000 🚀 Aerospace 🔌 API Website LinkedIn All Job Openings Senior Specialist in General Affairs managing various office services and facilities operations. Overseeing logistics, vendor relations, and ensuring compliance with company policies in Tokyo. 🏢🏡 Tokyo – Hybrid 💵 ¥5M - ¥8M / year ⏰ Full Time 🟠 Senior 🗣️🇯🇵 Japanese Required Admissions Advisor 🕒 3 days ago TUJ KYOTO 1 - 10 📚 Education Website LinkedIn All Job Openings Admissions Advisor managing admissions processes for undergraduate programs at Temple University Japan. Processing applications and collaborating with team members to enhance operations while residing in Kanto region. 🏢🏡 Tokyo – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️🇯🇵 Japanese Required Senior Specialist – Client Solutions 🕒 3 days ago BlueMatrix 51 - 200 💸 Finance ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Managing client projects and advising on investment processes for RMS Partners. Collaborating with clients and teams to enhance digital transformation and client success. 🏢🏡 Tokyo – Hybrid ⏰ Full Time 🟠 Senior 🗣️🇯🇵 Japanese Required Client Delivery Lead 🕒 3 days ago Kraken 201 - 500 ⚡ Energy ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Client Delivery Lead managing product operations at Kraken to enhance client experience. Seeking innovative solutions for energy transformation and sustainable systems. 🏢🏡 Tokyo – Hybrid ⏰ Full Time 🟠 Senior 🗣️🇯🇵 Japanese Required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

EcommerceLogisticsRetail OperationsOrder CheckError Handling

Soft Skills

Problem SolvingCommunication