Program Manager

• Sourcing and strategically planning communications and associated resources against the Retail Calendar to ensure stores receive the right information at the right time
• Developing impactful internal communications and resources for a global audience including (but not limited to) weekly publication, resources, videos, speaking notes, editorial stories and intranet posts
• Facilitating cross-functional collaboration to ensure communication strategies are integrated with other business functions and initiatives
• Partnering cross functionally to gain alignment and hold cross-functional teams accountable to meet milestones, specifically Product, (including Merchants, Allocations Teams, and Visual Merchandising teams), Brand Marketing, People & Culture, Finance, IT and Retail Training
• Working with translation and localization services to ensure communications can be scaled and shared globally
• Creating and executing project plans to drive internal engagement and deliver results for specific initiatives
• Identifying and mitigating risk in projects and escalating issues where necessary
• Supporting with the organization, management, and maintenance of key retail documents, files, and resources in our retail intranet
• Supporting with our Store Matrix List, our Retail Intranet, and our Distribution lists
• Championing our principles, practices, and procedures in Retail and maintain/uphold these consistently

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Program Manager